CleanFreak.com

Home & Garden
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888 reviews
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Customer Reviews about

CleanFreak.com

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Warren Trojanoski

5.00/5.00

"Good price and nice quality"

Good price and nice quality

08/10/2024

Robert Barlow

5.00/5.00

"We have always had great service every…"

We have always had great service every thing needed was in stock and if i needed info I got an answer

07/10/2024

PW

5.00/5.00

"Vacuums for AG Facility"

We are a school system and are tax-exempt. The Customer Service was extremely helpful in assisting us with the order we placed, making sure all t's were crossed and i's were dotted.

07/10/2024

Austin Weedor

1.00/5.00

"Disappointing Experience with CleanFreak Equipment and Customer Service"

I am writing to express my extreme dissatisfaction with my purchase from CleanFreak.com. The equipment, which was used only once, failed to function thereafter.

Despite their warranty promises, I experienced frustrating difficulties when attempting to resolve the issue through multiple phone calls. Unfortunately, I was repeatedly transferred and eventually gave up.

As a result, I will never purchase from CleanFreak again and will never recommend their products to anyone ever. I am sharing my disappointing experience through this review to highlight the subpar product quality and inadequate customer service or CleanFreak.com

I hope their company takes steps to improve its products and customer support.

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Response to @CleanFreak.com

Since I can't figure out how to respond to Clean CS this will have to do..

Now that you have located the ticket KS299279 you see a referral was made to a Service Center for troubleshooting my machine, but that has been a while, and you don't see any activity on the ticket shouldn't you follow up with the Service Center to figure next steps?

Even you confirmed this happened a while back. shouldn't you be figuring out how to resolve this? Please look into this further.
Thank you, Unhappy CleanFreak customer.

03/10/2024

Brian

5.00/5.00

"Floor clean & dry on 1st pass"

Shipping was very fast. I received my auto scrubber to a rural address in just a few days. The Trusted Clean Dura 18HD corded cleaner works great. Good soap distribution, great scrubbing, and fantastic vacuum pick up. The floor is clean and immediately dry as the scrubber passes over. I have a 1,700 sf epoxy floor. I’ve been using it for a month now, and I am very satisfied.

03/10/2024

Brooke Boyko

3.00/5.00

"The company sent some of the wrong…"

The company sent some of the wrong equipment not what I had ordered for. And have not communicated with me since I have complained.

02/10/2024

Jason

5.00/5.00

"love it "

Thank you for your help

01/10/2024

Director,Suburban Nursery Schl

5.00/5.00

"Sani Spritz!"

Love the product and fast, efficient service!

01/10/2024

Christopher Cole

5.00/5.00

"Excellent service"

Experience was very easy. When I had questions About which machine would’ve better suit me Lucas answered me back pretty quickly with his knowledge of the product. I have been using Cleanfreak for years.

30/09/2024

OLUSEYI OTUJO

5.00/5.00

"Quality of product was excellent"

Quality of product was excellent, above and beyond expectation.

29/09/2024
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