"Topiom Water-Rower: A great buy"

After a lot of research into buying a water rower I came across Topiom and their product + reviews looked great. I'm glad that I made the decision to purchase one of their rowers.
I've owned it now for about a year and it's been so easy to use and very good build quality. There was a slight issue with the seat which tore (I put this down to my usage as I use it pretty much every day), Topiom's Customer Service were very helpful and agreed to replace free of charge.
Can't recommend Topiom enough.

"Solid Rower, Great Customer Service"

I bought a Topiom rower during lockdown, it's a study piece of kit in general, and I've used it hard.

I had a minor issue with some plastics failing and customer services bent over backwards to help and support me with spares and priority delivery, they even gave me a discount on an upgraded monitor. This is a brand who are keen to provide great after sales service.

"I had a problem with my electronic pump…"

I had a problem with my electronic pump not working. I contacted Topiom and Josie immediately sorted out a replacement for me. No quibble. I've contacted Topiom in the past over a couple of minor issues and Josie couldn't have been more helpful. Excellent customer service all round and the Topiom rower is superb. I absolutely love these piece of kit. Excellent quality and so stylish. I cannot fault Topiom and I highly recommend them.

"Exceptional customer service and a great product!"

We saw this rowing machine when we visited a friend's house and it caught our eyes right away. It stood up against the wall like a piece of art...the rest is history. We cannot find this in Amazon and so approached the brand directly. They won't ship to Isle of Man, and so we paid extra shipment to arrange a carrier to transport over. Our order finally came in but the accessories and the wooden panels were in different colors, and the wooden panel has a crack. Informed the customer service team (Josie), another new set of machine was immediately depatched all the way to Isle of Man! We are very impressed with the outstanding customer service. The machine itself is a joy to use, easy to assemble and not taking up space. Our elder son hates jogging but he could not stop using this machine and so it is has now become our family's favorite!

"Excellent water rower."

Ordered Tuesday, arrived Thursday by two deliveries. Not sure why they use two different delivery companies but hey ho. Came within a few hours of each other. Went together really nicely and is a lovely thing to behold. Important as we keep ours in the kitchen. Much quieter in use than we expected, we had air rowers before and they are noisy. Only been a few days but really impressed. Needed to get in touch with customer service. Maxxie has been excellent. 5 stars all round so far!

"Excellent customer service"

Topiom’s customer service is exceptional. We purchased a Topiom water tower in March 2021 and in early 2022 the paddle stopped turning properly. I reached out to Topiom who asked me to send a video and within a day they’d diagnosed the problem and issued a replacement part together with a video explaining how to replace it.

The rower itself is a great piece of equipment and very easy to assemble. Knowing that Topiom have a team ready and willing to help if you have any issues is very reassuring

"Effektives Training, hervorragender Service"

Mein Rudergerät besitze ich schon seit über einem Jahr und ich bin immer noch sehr begeistert. Es steht bei mir im Wohnzimmer und da das Holz die selbe Farbe wie meine Möbel hat, fügt es sich perfekt in den Raum ein und wirkt wie ein extravagantes Möbelstück.
Das Trainieren ist zu jeder Tages- oder Nachtzeit möglich, da beim Rudern lediglich ein beruhigendes Wassergeräusch entsteht. Es werden dadurch garantiert keine Nachbarn gestört.
Ich hätte mich wahrscheinlich nicht getraut, so ein teures und sperriges Gerät über das Internet zu bestellen, aber durch die angebotene mehrwöchige Testphase hat Topiom bei mir das nötige Vertrauen geschaffen, diesen Schritt zu tun. Und ich wurde nicht enttäuscht. Sowohl während als auch nach der Testphase hatte ich Kontakt zu den Service-Mitarbeiterinnen. Meine Fragen wurden stets zeitnah und rundum zufriedenstellend beantwortet.
Vielen Dank, Topiom! Ich werde euch gerne weiter empfehlen.

"Powerful and well build"

I'm very pleased with my Topiom rowing machine. Very easy to assemble. Quiet and almost relaxing noise while rowing. 'm already addicted to it. Trying to row 5km a day. I could only ask for bigger screen on monitor but that's not a big issue. Thank you guys!

"The machine is well built and very…"

The machine is well built and very pleasant to use. Minor complaint about the squeaky noise the bench makes. Other than that, wonderfull.

"Gerät wurde schnell geliefert und der…"

Gerät wurde schnell geliefert und der Aufbau ging auch schnell und einfach. Seit einem Jahr im Einsatz