"Appalling experience"

Appalling experience. Booked exam slot, no link sent. Complained, they said they had a problem, but would be sorted later. Booked another slot and the same thing happened.

"Paid for exam/scam"

Paid for exam. Oddly very easy and straight forward to take my money!
Called and booked for 10am this morning.
Got no confirmation and no invite to take exam.
Called.
Emailed
Called
Emailed
Then got a reply apologising and told I got book for 1pm onwards.
Emailed to book 1pm
And just had more time wasted..
Think this must be a scam!

"great course and very easy to access…"

great course and very easy to access and operate.

"Highly Recommended"

Really good website. Very informative and user friendly. Modules really well set out. And the practice exam was invaluable. Very highly recommended all round.

"I had technical issues but was helped…"

I had technical issues but was helped through it to complete my exam

"Have to pay £19.99 for certificate "

Course and exam was as expected.

Wasn’t expecting to be unable to print my certificate as it is password protected.

I had to pay an extra £19.99 for a hard copy to send to our local council or you can pay an extra £120 for them to process it.

There are to many hidden charges that are not fully explained when you accept the course.

Also when you accept the course they tell you that when you pass you will receive your certificate within 24hours, when you do pass you receive a email stating you will have to wait for your certificate for 3-5 working days.

"Have to pay £19.99 for certificate "

Course and exam was as expected

Wasn’t expecting to be unable to print my certificate as it is password protected

I had to pay an extra £19.99 for a hard copy to send to our local council

Also on all information it stated certificate could be downloaded 24 hours after exam this was not true after the exam the email states 3-5days until certificate is emailed

"The company was absolutely amazing so…"

The company was absolutely amazing so helpful even when my computer wouldn't work really helpful friendly staff would highly recommend using this company I definitely will be using them again

"using the personal licence company was…"

using the personal licence company was easy to use however getting a copy of the certificate is problematic

"The mock exam is fantastic and helpful"

The mock exam is fantastic and helpful. However, the exam is better taken with a good internet connection.