"Good course but be wary about the…"

Good course but be wary about the certificate being posted out, even after i paid the extra £8 and calling to confirm it was being posted out there is now a further delay, shame as the experience was fairly straight forward other than paying an extra £48 as wore headphones. It does state that so not their fault, just be aware

"The APLH course & exam was easy to complete"

The APLH course was easy to complete. The invigilated online exam was a convenient option. The mock exam was very helpful in preparation for the main exam. I am very satisfied with the service and recommend it to anyone who is looking to gain a personal license!

"Really well thought out course"

Really well thought out course, it's great that you can look at the course and learn prior to the exam. Taking the mock exams several times gives you the confidence to take the actual online exam. The exam is well thought out. I can't comment on the speed of certificate delivery and been told it will be with me in 5 days, I hope it does.

"I found the team extremely helpful and…"

I found the team extremely helpful and assisted me with any information I needed. They were very professional and the course material was informative and easy to use. I would highly recommend Personal License Online Examinations

"Passed my exam more than a month ago and still no certificate"

I have passed the exam on 23rd December 2020 and today is 27th January 2021. I still haven't received my certificate. I've sent 2 emails asking for status on my certificate and there is no response. I then spoke to their online chat support team twice and still no sign of my certificate. No correspondence explaining why I still have not received my certificate. It's pathetic!

"Poor Delivery"

Poor Delivery
Despite the exam being fair, reasonable, and easily accessible, the delivery of the actual certificate is very poor indeed. I am still waiting for this despite passing the exam 15 days ago. I got an email explaining that there were delays in delivery, using that common old worn-out excuse of Covid-19 and that if I pay an additional £8 I can get a special delivery. This generally only costs £6.70, so additional profit being made here.

"Only giving them 3 stars…"

Only giving them 3 stars for the course and test which was a pleasure. However been waiting since 6 sept 20
For certificate only to be told if I want it I have to order a reprint which costs £48.
This is just not on shame on you

"Rip off company with hard to use software."

The course and mock exams are easy to use. But we warned when you pay your money and try to download the actual exam software it is really hard to install (I use a mac). I couldn't get it working and the support guy wanted me to change lots of settings on my laptop. They need access to your screen and also get access to your browsing history. There's no mention of this before you purchase. I contacted support and asked for my money back as I couldn't load it and they refused to refund me even though I have not accessed to the course exam. What a total rip off.
I would avoid this company at all costs.

"Possibly the best customer service I…"

Possibly the best customer service I have ever received! Very personal service. Cannot recommend enough! Thank you