"5 Star"

We have dealt with George and the team for years. We have replaced our vertical sliding windows and everyone comments how good they look. I have recommended them to friends who have used them and have been equally happy with the results. The windows are great and everyone is very friendly and helpful.

"Now resolved"

Problems with the new front door, and subsequently the lock which took some time to resolve. Today the company pulled out all the stops to get the problem fixed. It is unfortunate that this followed my negative review of the service - hope that there will be some improvements in responding to customers as a result.

"Professional and friendly service"

I had my new composite door fitted by two friendly and professional fitters who completed the job efficiently and ensured that all debris was disposed of. Very pleased with Supaglazing and would certainly recommend them to others. Thank you, Niamh

"Had a very professional service over a…"

Had a very professional service over a three day installation by two very friendly people. I would highly recommend Mark and Chelene. Thank you for a very good, clean job. The standard of the windows are of very good quality, much better than the last windows we had. Thank you

"Fantastic service"

Fantastic service, from start to finish! Great price and product with exceptionally efficient fitting and time scale. Would highly recommend, thank you SupaGlazing we are delighted!!!

"Excellent service again"

Excellent service again, had 2 windows fitted today, Peter & Martin very quick and efficient, did a very nice job. Wouldn't hesitate to use this company again.

"SupaGlazing. Outstanding service."

I am extremely happy with my double glazing which was finished yesterday.

From the excellent Salesperson through to the exemplary fitting of the windows, the service was faultless.

SupaGlazing managed to copy the original 1920s stained glass fan lights and made an outstanding job of it.

I would have no hesitation in recommending SupaGlazing at all. They were professional from start to finish.

"Very disappointing experience"

I had used this company before and was happy with their service - NOT THIS TIME!! They were tardy, unresponsive to enquiries and slow to respond to issues raised.

In August 2021, I asked them to replace the windows to a property I own. We agreed a price and I paid half upfront. So far, so good. However, I was surprised to get a phone call the day before the installation date asking for the balance. When I asked why, I was given some spiel about them not being paid on other jobs after completing the work. Given the fact that I was a repeat customer who had never had an issue with them previously and had always paid, I was stunned at this level of customer service. However, they dug in their heels and refused to budge, so I grudgingly paid up - big mistake!! NEVER PAY IN FULL BEFORE THE WORK IS COMPLETE - walk away instead.

Thankfully, they did turn up to start the work, but that's about the only good thing I can say about them this time round: their timekeeping was poor and we were left waiting around for them to turn up on both days the job was supposed to take. They made a mess at the property, left their materials all over the place - thankfully, there were no children about - and promised to return the following week to fix some bits that they were unable to do at the time. Nearly five months later, I'm still left with a cracked glass pane, missing handle and other bits and bobs. The windows are draughty - apparently they have only fixed the frame with screws and not also used a foam seal like other companies do. And used cheaper, thinner glass (hence why so many panes cracked during installation).

I've spoken with their office several times and when I've eventually got through to a decision-maker, been fobbed off with all day appointments several weeks in advance and a refusal to countenance any time slots. So here we are, in January 2022, with work outstanding on a two day job from 5 months ago. Sadly, this looks like the last time I'll use them.

"We are pleased with the doors and…"

We are pleased with the doors and windows that we are having fitted at our properties But sometimes we get let down on the morning but they are supposed to be going in and no one phones to let us know i.e. if someone is ill or if it’s a problem but overall with the products it is very good

"Replacement front door"

Replacement front door

Just had Asa and João fitting my replacement front door. Very happy with my new door (to replace a door which developed a fault earlier this year). Both fitters very good and cleaned and tidied up afterwards. Had to wait a little while to receive the new door but satisfied with the replacement.