"There’s Sauce and then there’s Sauce Shop"

I bought their buffalo sauce off the shelf as a trail. Since then I have bought a good amount of their sauces. Their a commercial company obviously, but the sauces are neither generic or tasteless, they really are some of the best sauces out there. Sauce Shop has a huge range of products and if like me your a spicy guy this is a brand you want to explore. However what sets them apart is the quality of the customer service experience and how they interact with customers especially returning customers. They have easily been my best discovery of 2022 along with Alice in Chains, but that’s another story

"The best condiment company around!"

I’ve used this company for a few years now and I’m yet to be disappointed.
Great company. Great products. Great communication.

10/10

"My mix up"

I placed an order and somehow I made an error . Charlotte was absolutely fantastic at sorting it all out for me . Thanks 😊

"Be very careful if you order from here"

Hadn't ordered since November 21 when my subscription was cancelled and agreed by them, but today, 13th December 22 they decided to reinstate my subscription, charge me £30.65 even though my debit card had changed, and despite promising to cancel the order so the pending payment wouldn't go through they didn't they just happily took my money. Now I am £30.65 out of pocket and going to have to fight to get it back. Full of empty promises.

"Great communication from the company…"

Great communication from the company despite some FedEx delivery issues and their products are fab

"Great Customer service"

Big fan of these sauces so placed an online order for some Christmas gifts. I had a small issue with FedEx delivery but Charlotte from sauce shop was so helpful and sorted the issue really quickly. Excellent customer service and excellent sauces!

"The best sauces about"

Been a fan of the sauce shop for a while now, don't think we've had one we haven't loved.
Orders come well packaged and make great Christmas presents.

"I had an issue with my delivery which…"

I had an issue with my delivery which was promptly and efficiently sorted out by Charlotte. Delicious products and excellent customer service.

"Off chance visit"

Called into the factory today to see if I could buy some more sauces as I was passing through, nothing was too much trouble for Charlotte who processed my order and payment with advice on what’s good ( all of it ) once again many thanks
Nick

"Going above and beyond"

I had an issue with the delivery of my order, which after correspondence with Charlotte, was swiftly resolved and replacement products were sent. She was friendly and very accommodating in her communications.

The products Sauce Shop are the best I have ever tasted and my only source of condiments now, and will continue to promote the products and company to anyone and everyone I can.