Northwood GB

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236 reviews
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Customer Reviews about

Northwood GB

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R H BELL

1.00/5.00

"NORTHWOOD OF BOLTON need investigating"

Northwood of Bolton connected to millermetcalf , i purchased a very upmarket property as an investment many years ago from MILLERMETCALF who thensold on my details without my knowledge or consent to NORTHWOOD OF BOLTON meaning they were in breach of contract not to mention the data protection act ie all my personal and bank details included when i was finally allowed to take possesion of my property after 1o years i was shocked to find they had made multiple structural changes to the bulding and qite a bit of damage and theft , i contacted gm police who were brilliant they gave me a crime number for malicious damage wich is now being dealt with by my insurance , thease to groups were only paying me half of the income i should have been paid and probably not even that and iam quite sure this has happened to multiple people to gain extra monies and or get premium properties way below their true market value , and for thease people to be allow to extort money in this manner is lunacy! WOULD ANYBODY WHO SUFFERED THIS TYPE OF ACTIVITY PLEASE GET IN TOUCH 07970619755 AS THEY MUST BE STOPPED

24/08/2022

Beth

4.00/5.00

"Falkirk Branch: Phenomenal"

FALKIRK BRANCH - phenomenal customer service. Consistently kind. Always happy to support. Quickly handle issues & get the job done. Feel valued as a tenant.

The most extensive inventory I've seen by any letting agents, and happy for you to edit & add until satisfied to sign.

Whole team consistently worked on my behalf everyday when Scottish Power left me without power for 7 days. The Falkirk Team were persistent, their communication regular and their proactive positive attitudes made a massive difference.

Complaints with carpets were handled with respect and made a priority - multiple tradesmen booked for a quote. New carpets ordered and fitted quickly (new lease of life in the flat).

28/07/2022

Joshua Dooley

1.00/5.00

"Asked me for a guarentor because I…"

Asked me for a guarentor because I claim benefits which I can't provide and which is a ridiculous difficult request, but I'm sure they know that and thats why they ask. So in short they are bigoted and discriminate against people on benefits. How lovely

26/07/2022

Konrad

1.00/5.00

"What a joke!"

I rented a house 2 months ago and I still can't use the shower. Agency is fixing issues which we find in the first week of renting over 60 days. So I rented house which was generally not ready to rent. Agency check was also a joke. Appliances marked as "good condition" which are not working at all. Every conversation with Northwood is based on "we can't do anything until landlord is agree" but the landlord is and was agree since very beginning. I think agency is not interested in keeping tenant as long as it possible. I am going to make proper complaint today.
Not recommended at all

25/07/2022

Stephen

2.00/5.00

"WARNING! CYA!"

WARNING!
Aberdeen.
Despite a great few years with them, upon leaving, they are attempting to take money from our deposit for issues that not only did we not cause, that are not in the exit itinerary but is believed to be caused by their own workmen while property in their possession. Tying to hold previous tenants liable for damage they cause despite exit video evidence to the contrary.

21/07/2022

LINDA SIMMS

1.00/5.00

"Northwood Lancaster"

Northwood Lancaster, avoid.

18/07/2022

Roemary Adams

5.00/5.00

"Excellent"

Excellent, reliable, honest, responsive.

06/07/2022

Sam

1.00/5.00

"Cardiff Tenants Avoid"

Rented with Northwood Cardiff for 3 years. Worst experience yet.
Oven needed replacing, took 6 months for action to take place. Garden fence fell down in a storm, took 6 months for repairs to be confirmed (we couldn't access the garden during that time)! Gas hob only 50% operational, never repaired. Countless boiler problems.
Property was basically falling apart. Raising rent costs on top of all of this was way over the line (the letter regarding this even had spelling errors).
They will find the pettiest excuses to deduct deposits, no matter how decent you leave the place.
Wouldn't use this agency again, not enough care for tenants; and the landlord was completely incompetent.
Only pleasant time was the initial viewing process. Ryan was very professional and informative. We didn't pick on the issue that they listed the property as semi-detached when it was in fact end-of-terrace.

14/06/2022

Melon man Playz

1.00/5.00

"Terrible"

Terrible, poor commutation, ended up taking 6 months to sell due to inexperienced staff

03/06/2022

Eeva

1.00/5.00

"Illegal practices in Scotland! Avoid!"

Operating illegally in Scotland. They ask for a holding fee, which is illegal in Scotland. Now on the third business day waiting for a refund for the holding fee after they changed the move in date. They advertised property as available immediately, only for us to find out it would be available in a months time.

21/04/2022
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