"Simple to contact and speak to someone…"

Simple to contact and speak to someone to explain the tariff.

"Excellent service"

Excellent service

"They try to avoid hording your money"

They request that you provide meter readings every month and amend their bills accordingly i.e. they try to be fair and not to hang onto your money.

"Great customer service but I’d like to…"

Great customer service but I’d like to have multiple accounts using just the one email address

"great!"

just sit back and watch your bills go down

"The young lady in customer services was…"

The young lady in customer services was polite, very helpful and understanding.

"Good energy provider"

Good energy provider. Renewed it for the second time.

"5 stars"

Above and beyond for customer service.
I dealt with Ian a couple of times and he is great!

"Very pleased"

Very pleased. Transition very smooth. They were not compatible with smart meters initally so had to submit my own readings for a while. They have now embraced that technology and the issue has been resolved.

"Quick and efficient service"

Quick and efficient service. I like the fact I am providing meter reading every month to make sure my payments are up to date