"Fast shipping great packaging simple"

Fast shipping great packaging simple

"They sent me the wrong golf bag but…"

They sent me the wrong golf bag but were quick to respond and send me the correct bag that I ordered and paid for. They also sent me a shipping label to send back the incorrect bag. Kudos for stepping up and correcting a mistake.

"Loved it all!"

Super quick and easy order and delivery! Loved the added tag from the shop! Thanks!

"Product was packaged poorly."

Product was packaged poorly with binding just bouncing around in a box with the skies.

"I appreciate contacting me regarding…Contact"

I appreciate contacting me regarding product out of stock then picking up shipping cost of remainder of order.

"Online purchase"

Great customer service provided for my online order of skis and bindings.

"Great service on my skis"

Great service on my skis, quick and they did follow up with a call.

"Resolution of problem"

Update:
Hillary from Alpine Shops resolved the issue. She worked diligently to find what the issue was and correct it. The resolution exceeded my expectations and she exhibited the highest level of customer service. This experience will let me consider using Alpine Shop again in the future


I ordered a gift certificate for my nephew. It was supposed to be sent electronically. He never received it. I sent an email to the customer service address and have never received a response. I may have made an error when ordering but would like to know that. Very poor customer service

"I am happy with the customer service…"

I am happy with the customer service and shipping speed. However, the backpack arrived terribly packed in a destroyed box and not protected inside the box

"Purchased 2 shirts at a good price that…"

Purchased 2 shirts at a good price that were on sale. Quick draw McGraw delivary. Thank-you :) much appreciated