"Switch to just energy with unlimited"

Switch to just energy with unlimited - Fixed price traffic . Nothing but problems and now trying to take double payments . stay away not worth the hassle .

"Disorganized Incompetence"

In today's day and age, they seem oblivious to technology, and every single person there is trapped in a box sized to house an M&M.

When you sign up for e-bill, you, do, in fact get a bill by email. You can do NOTHING with it, but you DO get the bill by email. There is NO link by which to pay your bill or schedule your bill. This, of course, would NOT matter, because when you DO go to their website to pay, or schedule, your bill, you CANNOT. Their "Wal Mart" 3rd party billing company does NOT receive the data to populate the bill until some 2-3 days AFTER you receive your notification. THEN, once you continue to check back for 2-3 days and are actually able to access your bill and schedule the payment, you must re-enter your payment information EVERY, SINGLE time.

For over a year I addressed these issues with them. "Add a link to the bill pay site in your email bill notification." We can't. "Delay the sending of the email bill notifications until AFTER the data has had time to populate your third party billing company's database." We can't. "At least retain my info so paying my bill is a simple click of the mouse?" We can't.

These may seem petty, but they are petty BOTH ways. Simple fixes to make the customer experience more pleasurable AND their cash flow more flowing. They CAN'T.

Nope....they WON'T.

HE GONE!

INCOMPETENCE.

"straight forward"

Very simple and easy process, polite and patient as well.
810141015

"Outstanding Experience!"

I had such a great experience with just energy. I was able to call and get exactly what I needed right away. I didnt have to wait on hold very long which was extremely wonderful. It was get to the point and all my questions were answered. My approve took only a few day. And I Appreciated all the outstanding customer service. Im looking forward to dealing with this company:)

810146309

"they were helpfull"

excellent service

17217732

"Seems fine."

I haven't observed anything from them yet but the signing up process. Time will tell.

17217395

"i enjoy my service"

Very helpful and informative. Pleasant customer service. Happy with what i was provided. 17220718

"amazing service"

service was friendly
package and service was easy to find




17109449

"Great deal on the month to month program!!!"

Great customer service, very helpful.
810053361

"love it! love it is easy to understand how to pay."

love it is easy to understand how to pay.
810055371