"If I could give 0 stars I would"

If I could give 0 stars I would. They tell you the savings with them would be great. However, your monthly bill has doubled and you’re trying to figure out why. It’s due then charging you more than your current company BGE. Today they are still in Sam’s club telling this same lie. Sam’s Club should do better when vetting companies to come in their building to sell their products/services.

"Making account without your consent"

They have door to door salesmen and they created an account without my father's consent. We never switched so we should not pay if we still have our provider. According to my father the salesman asked to see current bill and use his phone to create an account using the email on phone which he doesn't use. My father told him will not switch but will think about it but the guy still made the account.

"Worst energy billing company in Texas."

This is the worst energy company I’ve ever had the displeasure of being associated with. I am contacting the PUC here in Texas with my complaints. From day one four months ago they have been nothing but problems for me and it seems that even though the phone number shows to be from Houston I never get anybody that can speak proper English. I’m dumping this company and hope no one will consider associating their billing for energy through them. If I was able to give zero stars that’s all they deserve.

"Just say no to Just Energy!!"

I was lied to at Sam's Club from the Just Energy Rep!
I was told like everyone else how good the free nights program was and I showed him my TXU bill and he said I was going to save so much money... After receiving my first bill for only a half a month and it was higher than my entire month with TXU. So Around 2x higher to be exact! I then called in and complained about it and was told they would call me back with a resolution. Before I knew I had my next bill in and guess what it wasn't even a month and 2x as much. I then spent multiple hours of my life that I won't get back trying to resolve this. I went ahead and changed company's before I received another bill from them. I then received a letter from a collections company! So they sold my account instead of helping me. I'm now on my 3rd hour with Sam's Customer service and somehow keep getting disconnected when transferring me??

"This is a scam company"

This is a bogus company. No way would I ever recommend this company for energy. They scammed my wife and me into dumping our company for energy because they promised lower rates. We literally kept from doing our laundry during the day to save and still received a bill way higher than what we are used to. They hooked us at the local Sams, don’t let them get you too. Trust me you’ll be sorry. Based on the recent reviews, it doesn’t seem like we are the only ones.

"Thank you all for writing your negative…"

Thank you all for writing your negative experiences with Just Energy. I have been comparing rates and Just Energy excludes the rates they charge on their bill breakdown. Additional charges are listed on the Energy Facts Label, I almost missed the extra expense. Thank you for leading me away from this company.

"This company is scam"

This company is scam. I wish I knew before signing up,they came on me at the Sam's club and lied that my bill will go down. Unfortunately I received ×2 and half from what I use to from bge. I called and they try to lock me into another rate. Which is a very small difference and dont make sense. They also refused to give me the Sam's club gift card and they wanted me to stay with them for 90 days for them to keep charging me this exorbitant amount. Do not sign up with them.

"Being overcharged with no info on a previous bill"

I looked at my bill today it says I owe $206.19 yet when I pull up the bill my balance is $102.00 I’m being charged for a previous account with no record of the account or bill. I’ll be reaching out to the better business bureau since there is nothing in my contract that states balances are transferred from one account to another. They have transferred an amount to my account without any notification whatsoever, nor does it state in my contract that this is the process nor was there any bill sent showing the transfer. I’ll also be filing a complaint with the financial consumer protection bureau.

"BAD COMPANY BUSINESS RUDE..."

People who go door to door to sell their services are very rude. When I told them to leave and that I was NOT interested, they got very rude and vocal. Had to call the police on them. Obviously, they have the Wrong People working for them. BAD COMPANY BUSINESS TO ACT THIS WAY. Let me clarify I’m NOT a customer Nor do I use them or their service!

"I signed up at Sams club"

I signed up at Sams club. This is only me third bill and it has been ridiculous high especially because the house I have service with them is in Laredo and I’m in San Antonio. I go once a month maybe two and sometimes I dint go until 2 months later. I switched with them cause they promise it will be less than 100.00 since I wasn’t even at the house 24/7. I just have one tv and nothing else. My bill this month was $304.00 verses last months $255.00 which is still ridiculous high!!!!. This company is a bunch of lies just don’t sign up with them at all. I called customer service and their response to fix the problem actually their problem was for me to disconnect the only tv I have there!!!! My daughters family is 5 in total and they have 4 tvs and washer and dryer and a bunch more electronics plus all the ironing they do everyday. Their bill this month was $289.55 same company. How can you explain that!!!!!!!! Will definitely move ASAP from this company.