"Bad deal by their Dallas-based marketer"

I was given a bad deal by their Dallas-based marketer named Lailani Flowers. She persuaded me to switch energy providers by informing me that the bill I was paying for my prior supplier was excessive. It turned out that Just Energy's bill is rather expensive.

"Worst energy company and scam"

So, was on a plan because my mother was staying in my home but I switched to a month to month because she was suppose to move out. My bill went from 100 dollars+ to 300, and now the are saying my bill for December was 700 buck and that I owed 1000 dollars by FEB 1 2023. They claim that since I was on a mo th to month bases it goes off the market, which I guess means they charge you the highest they can. I'm in the process of switching now and do not recommend this company because they will scam you. Oh and the 1000 dollars they say we owed, this is after my mother paid 200 buck and I paid 400. Their math doesn't add up.

"Scam company they hacked into an…"

Scam company they hacked into an account I had with another energy company and almost got us charged 200 dollars! do not answer the door when they come to your house they will get info from you and forge your signature.

"They don't deserve a star ..they full…"

They don't deserve a star ..they full of crap they train their employees to say they work for oncor that this and that and to top of the stupid rep leaves a pamphlet with just energy on it .then they try to switch u carriers without ur authorization this company is just a scam plus the rep don't even use his real name but it's OK there's an investigation going on and I do have cameras so he can't say he never went to my house lying about everything

"Scam"

I was set up with just energy by fraudulently. And I've been trying to get out of it since September of 2021. They refunded partial money in May, but they are still billing my gas bill. When you call, nobody wants to answer the phone to talk to you. you can never get a manager. they are nothing but a huge scam. I want this off my Nipsco bill now.and I want my money back that they have taken from nipsco

"Scammers!"

I signed up with Just Energy walking through Sam's Club and it was a big mistake. They assured me that all that's going to change on my bill was the supplier, but that was not the case. I downloaded my gas usage for the last 2 years to compare what I paid before to what I'm paying now and it's a big difference. Here is the scam: They guarantee you a rate of $1.049/therm for 3 years, which sounds great when they point out the CONVERSION RATE on your gas bill of 1.061. This is not the same thing! The lady I spoke to today at Just Energy offered me a lower rate to stay with them of $0.749/Therm for 3 years. If I had the $0.749/therm this past month, my bill would have been $44 less. She even offered up the information that NIPSCO's current variable rate is $0.732! So Just Energy is still more expensive! This whole time I was paying double for Just Energy's supply charges. So I went ahead and cancelled my service with them. If they charge me $50 for the cancellation, I’ll make that back in 2 months. DO NOT SIGN UP FOR JUST ENERGY!

"Wish I could do 0 stars"

Wish I could do 0 stars. They started service before the date I had requested. I was charged a $175 early termination fee by my previous provider, but Just Energy would not own the mistake or reimburse me. Terrible customer service.

"Everyone right through to the…"

Everyone right through to the installation team were professional. I was very impressed with the care taken by the installers to do the job right and finished cleanly.

"This company is a complete rip off"

This company is a complete rip off. They cornered me at Sams Club promising big savings etc etc. Bait and switch. Left them two days after signing up and then found out my electric bill for 2 days was $86.00 - FOR 2 DAYS. Unbelievable. DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES.

"As I look at the other reviews I’m…"

As I look at the other reviews I’m actually going thru the same thing I was approached while shopping at sams club saying my bill would be lower and within the next 30 to 60 days I would receive two gift cards but those days have come and gone and I’m yet to see the difference in my bill and also still haven’t received neither one of the gift cards smh just full of bull crap