"Would personally use again"

Booked a car at Chania airport, it's only a small office but not far from the airport (easy to miss if you're not alert). No problem with using the creditcard providers excess waiver insurance, which I have encountered with other companies. The car was in good condition and the employees friendly. No problem during the whole process. Would recommend and use again

"Did not like that the lady at the…"

Did not like that the lady at the pickup, would not write all the damage on her paper and therefore it was our video documentation that was valid. The car had a lot of scratches and dents, so it was certainly not a pleasant experience to drive from there as it all seemed like a scam.

While we were there, a tenant was accused of having made scratches, we had to go all the way down to the knees to be able to see under the car. Unfortunately he had not filmed there!

She also try to sell us a lot of insurance even though we were fully covered.

The delivery went well, nice guy who could, see that we had taken care of it, so it only took 5 min. to hand over the car.

The car was rented in Heraklion

"Pohodová půjčovna"

Pohodová půjčovna, vše fungovalo jak jsme se domluvili. Velký výběr aut i motorek, sympatická obsluha, speciální poděkování pan Thomas.

"Fleminderit per sherbimin qe na ofron Royal dhe sigurin qe na jep!!!!"

Jam shume i kenaqur per sherbimin qe na ofron i royal renta car dhe sherbim te shkelqyar

"Very expensive for car quality"

Hello,
I rent a car with royal at Lyttos Beach Hotel group c1. We saw a new Polo on the flyer and we finally got an old Nissan Micra which was just here to carry us without confort at all and no power.
The car was awfull and very expensive 90€/day with standard insurrance.
I don’t recommend this agency.
Regards

"Scam scam scam.."

Hi all.

Its a scam company, the are scaming you of more money when you arrive in the Herakliion airport.
They try to give us a 20 years old car look like a dead body, and the want us to pay 1050 euro for 35 days throw Discover car. But when we came to collect the car its was old, and if we wants a new one, we need to pay 900 euro more, we refused that, and cancell everything, we still got scamt for 271 euro and the dont answer us on email.
The supervisor was a some kind of a psykopat, he just sad f.... you when we refused the deal, and all that in front of my dagther.

Keep a way from this people if you not will be scamed.

DC-2065133

"Creteroyal highly recommended"

Creteroyal/Addcar/CarDelMar highly recommended. Many thanks to employee Manos working for Creteroyal in Chersonissos regarding the rental of a "Group A Mini" car for 3 days in Oct. 2020. Ordered by check24.de one day before pick-up date with no issues.
Got a Fiat Panda car in good technical condidition and automatic gear equipment as a charge free update. Car was given and returned with little fuel on the gauge (empty-empty), as it is the usual practise in mediteranean sites, even check24.de contract says full-full. Free pick-up and drop-off at my local hotel place in Gouves. The blocking of 800 Euros deposit on my credit card was released just 3-4 days after returning the car instead of 20 days agreed - compliments for this trustful gesture.
BTW: Found cheaper rental rates available on the booking site from creteroyal.com than on check24.de