"Amazing service and people!"

Amazing service and people!

"Great service"

Great service, but they use a lot of stickers to keep track of your stuff that we are still trying to get off some of our furniture. Make sure they wrap stuff before sticking it with stickers.

"Simple & straight-forward"

Easy, convenient, & no frills. Ideal for those with minimal items & not much furniture. Friendly & helpful service people. I would gladly use this service again and/or recommend to others.

"Really helpful"

Really helpful, cheap, and convenient! The door delivery and pickup is fantastic and was my reason for choosing Livible.

"Great company- very helpful answered…"

Great company- very helpful answered all my many many questions! :-)
I will be using them again.

"Barely acceptable"

Everything were there, and nothing is lost, but lots of them are damaged, like some paper works, cups, and luggages, especially bottles with liquid, they spill everywhere, making me to clean up things for a long time.

The other thing that I’m not satisfied with is the stickers you put on the handles of the luggages. They are of terrible quality and leaves glue marks that are impossible to clean off.

"Everything was on time"

Everything was on time and they were very respectful of my requests.

"DO NOT USE"

The initial set up for my things to be picked up was simple. It wasn’t until the return of my items did things start to unravel. Every single item returned to me was damaged and/or completely broken. When I reached out to Management on that Friday afternoon , I was told to wait until Monday. Livable then spent the weekend trying to charge my card extra fees. I received an email on Monday stating that my boxes were too heavy and most of my things were broken upon arrival to their warehouse. This was not true as I still had pictures in their very own app of all my neat boxes and none broken items. When I pointed this out to the manger I was met with a high lighted portion of the contract that stars if you don’t point out all damages prior to the delivery team taking off down your driveway (which they do .2 seconds after the last box is dropped) then the company holds no liability. There is no weight limit posted on their site for box weight along with the fact that their team picked the boxes up from my home initially. If they were too heavy it would be fair to alert the customer then, prior to all their personal belongings being damaged. Poor customer service, poor warehouse staff, poor management. Just use what has worked for all these years before and store your own items.

"The service was great!"

The service was great, everyone was super nice and my items were treated well. Didn’t lose or break anything! Extremely satisfied and will recommend to others

"Amazing!"

Staffs are super helpful, reasonable price, great experience after all.