Falcon Vehicle Solutions

Transportation Access and Assistance
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239 reviews
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Customer Reviews about

Falcon Vehicle Solutions

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Craig Thomas

5.00/5.00

"Great service spot on!"

Great service spot on!

02/10/2023

Craig Godden

5.00/5.00

"Great freindly service at a good price"

Great freindly service at a good price

02/10/2023

Ted Gill

5.00/5.00

"Excellent professional service"

Excellent professional service. Great communication and simple process to follow. Vehicle was immaculate, we were delighted with the whole experience. Thank you.

21/09/2023

Martin Oreilly

5.00/5.00

"Just how vehicle hire should be!"

Booked a van through these guys for our house move from London to Somerset. Josh dealt with the hire and everything was just how it should be from start to finish. Professional, efficient and friendly all at a very competitive cost. Would definitely use these guys again

20/09/2023

Pam Hall

5.00/5.00

"Great service"

Great service. The van I hired was exactly what I needed. Good value for money compared to other local companies. Will hire from you again. Thanks Ian.

30/08/2023

Kim Matthews

5.00/5.00

"Fabulous"

Fabulous
These guys saved the day after being let down with removal firm.
Good friendly service went above and beyond!!!
Will definitely recommend and use these guys again. 👍

29/08/2023

tina Greenhalgh

4.00/5.00

"Easy to book and collect"

Easy to book and collect, I paid on Friday morning and the money went from my account on Monday. The van was returned on Friday evening. I am still waiting for my deposit to be returned. Funny how the payment is processed so quickly but not the refund. Over the year it must be a good earner in interest

17/08/2023

Jen Claxton

5.00/5.00

"Kind, friendly heroes work here :)"

Having recently found ourselves at the mercy of a closure on the M5, we found ourselves gridlocked on the Bridgwater road, Somerset. We had been on the road at that point for 5 hours (and should've already been home in Northants) One of your employees, was walking up the road with a trolley of cool water, offering it free to all of us road users in desperate need. I just wanted to tell you how much that was appreciated, we had our 4 month old puppy with us and the heat was sweltering. Myself and my fiancée are beyond grateful of this man's time and kindness. I didn't catch his name but if you know who it was, he needs to be given a massive thank you! He could've actually saved some lives with that act of generosity, what a hero!

If this is the level of integrity you have throughout your staff, your customer service will be your shining star, well done.

Thank you to Josh, for he is the 'hero without a cape'

15/08/2023

Thomas Guppy

4.00/5.00

"Good experience generally"

The vehicle was excellent. Staff courteous and prompt on collection.
There was confusion on the phone booking resulting on the collection being delayed and making the hire day very tight, time wise and stressful. Would I recommend them, Yes, but now I have more knowledge!!

15/08/2023

Jackie Bedford

5.00/5.00

"Van for TFS.This was the first year that I needed…"

This was the first year that I needed to hire a van for Taunton Flower Show. I initially called in and saw Josh who was very helpful and showed me the 3 types of van that might be suitable. This helped me to select a MWB with high top to give me the required height for plants etc. I dealt with Ian subsequently who dealt with the paperwork. Van was ready when I wanted it and I was able to return the van on the Saturday evening to their CCT controlled area. Van was easy to drive and all went as planned. Thanks to Josh and Ian.

12/08/2023
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