"Excellent as usual"

Excellent as usual, no complaints, friendly helpful service unlike some other companies nearby. I won't use anyone else.

"Professional, friendly. Tidy vehicles and good prices "

This is the 4th time in 8 years that I have used Falcon.
Friendly, professional staff. Vehicles are new, clan and economical. You can drop keys off out of hours, which was really useful for us. Very reasonable prices too.
Highly recommended

"Very easy and unfussy paperwork"

Very easy and unfussy paperwork, lovely car for the price.

"Great experience renting from Falcon in…"

Great experience renting from Falcon in Taunton. Ian, the person who dealt with me, was very helpful and very knowledgeable. He made the process dead easy. From start to finish it was a great experience. Could not recommend enough.

"Had a one day van rental to assist with…"

Had a one day van rental to assist with moving house. The service provided was very good and the staff were friendly and helpful.

Would highly recommend.

"This was the first time using this…"

This was the first time using this rental company as normally go for National providers. The customer service was good. There was a lack of flexibility with return time, anything past the return time automatically kicks into another 24hrs. Other National providers give a grace period of a couple hours. The vehicle had tyre pressure light come on. I phoned the breakdown number on the rental agreement. There was no answer. I then had to email. I received assistance by email advising to go check the tyre pressure. Although inconvenient I did this. The pressure light then came on again. It was concerning as this is why I needed a rental as my own vehicle was in the garage due to tyre pressure issues.
It was stressful and it felt like there was no accountability. I was told if I had 2-3hours to spare they could send someone out. I didn’t have that time as I was travelling with work and in between meetings. I ended up having to pay for an additional day as I drove slower getting home and wouldn’t make the return time. I wouldn’t say it was a great experience and unlikely I would return.

"From entering the reception to…"

From entering the reception to returning the vehicle I was given superb service and would 100% recommend Fakcons to anyone thinking of hiring a vehicle. Will definitely use again when needed. Thank you for a great experience.

"Brilliant staff and all around…first rate"

Brilliant staff and all around excellent vehicles and service. I would not hire from anywhere else.

"Fantastic transaction from start to…"

Fantastic transaction from start to finish. Staff very helpful and the vehicle immaculate. I would not hesitate to use Falcon Hire again in the future.

"Good professional service"

Good professional service. Vehicle in good order & ready on time. Only 1 issue, is the length of time deposit takes to be reimbursed, 5>>10 days is extreme.