"First class from start to finish"

First class from start to finish. Two large bays fitted as well as one large flat window. From the original quotation through survey and fitting everything was handled well. All appointments kept on time. No silly overpricing, competitive quotation. No deposit required. Fitting took three days using their own installation team. No subcontractors. Fitting team took time and care. There was some minor damage to internal decoration but this was inevitable and they did thier best to repair and minimise. Windows are of an excellent quality.

"Fantastic new front door"

I have used Framemaster twice now, we used them in 2012 to replace our windows and were very happy then with their quality, standard and attention to detail. The windows have remained looking almost new for over 10 years.
I have just had a new front door and leaded side windows as this was not done at that time. Again the service from Larry and his team has been excellent! They are not pushy, their pricing is very competitive but above all the quality and finish is amazing. The team are knowledgeable and ensure you are kept informed and updated as necessary.
Finally their after sale service has been excellent

"Fantastic job by Framemaster"

Jack and Darren came to fit my patio doors and windows. They were really nice and polite, quick and very efficient and professional. They did an immaculate job and left everything clean and tidy. I am delighted with the beautiful job they did and highly recommend this fantastic company. Thank you very much.

"The quality of the units is very good…"

The quality of the units is very good and the fitters were very polite and helpful and did an excellent job.

"Good installation and aftercare"

Had our conservatory built by Framemaster 4 years ago. Got the design as we wanted at a good price, and installed it well. Had a couple of minor maintenance issues (doors needed adjusting after 1st summer heat, clearing drainage holes in skylight recently) which Pete has come and sorted quickly without complaint.

"Waste of time"

Frame Master we’re supposed to come out and give us a quote regarding our porch. Due to Covid, they cancelled last minute which is understandable and instead asked us to send over details and we did so.
However, after several phone calls they didn’t get back to us with a quote and kept saying they would get back tomorrow. Definitely won’t recommend as they wasted a lot of our time.

"New for old"

Framemaster replaced the old polycarbonate roof on my 25 year old conservatory. I had two visits, one to give a quote and a second to measure up. Both appointments were exactly on time, friendly and professional. The roof was expertly fitted beautifully in two days by two very hardworking guys. The whole experience was superb with a great result. I would recommend this company to anyone for their professionalism and friendly manner.

"Framemaster were excellent ."

We wanted all of our windows replacing ,including 2 new bifold doors and 15 other windows. We had 3 criteria based on quality and price was only a consideration after the quality criteria were satisfied.
The 3 criteria were quality of product (from technical information online), positive interaction with our many questions and a good score on trustpilot(or other if TP not used). Frame master scored highly on these 3 areas. The price offered was not the highest or the lowest of our tenders and we were happy with it.
The installation process was professional , considerate and interactive at all points and I swear I have never observed harder workers than these guys. There was continuous input and visits from the supervisor and
Towards the end, Larry the owner.
The final product is superb and exactly to our specification. We could not be more pleased as we now have beautiful , high quality windows for a reasonable price. Overall Framemaster were excellent.

"Technical Issues with Software"

We are looking to replace a door and two windows and contacted Framemaster for a quote. There was some difficulty in arranging an appointment that was mutually convenient for their representative, James, but we received a call from him and asked if he could come round as he was in the area. We said "Yes" and he came and we discussed the work needed. We felt that he understood the work we needed carrying out and was happy. James confirmed he would send us a quote. We did not hear from him, so on the 20th January 2020 I emailed James requesting the quote and we still have not heard from him or Framemaser. We can only assume the job is either too small or he could not deliver what he promised. We are now waiting for quotes from two other companies.

I have spoken to James and I am satisfied that there are some technical issues with software as I have not received the quote and it has not appeared in my spam folder. No one has access to my account so I am satisfied that a quote has been prepared and sent but technology does malfunction. James will deliver the quote in person and we will certainly consider the quote without prejudice.

"Great work done by Framemaster"

Great work done by Framemaster
Love the showroom in Hall Green
Professional and friendly workers who were always on time - counts when you have to get to work- site kept clean
Very pleased with how windows look
Would definitely recommend