"My experience with Redloft was overall…"

My experience with Redloft was overall a positive one. The Senior Sales Advisor who took me through the application process was very nice and approachable. There were some lengthy wait periods at times but I was pretty much kept in the loop. On completion and picking up our keys were given a hamper of high end essentials which I thought was a really nice touch. The new build apartment was finished to a high standard and we look forward to many happy years in our new home. No complaints!

"Excellent customer service"

Excellent customer service from start to finish. Made the whole process of me finding and moving into my new home stress free.
Lauren especially is a great consultant. Nothing was too much for her. She is friendly, professional and knows her stuff.
Highly recommended.

"Great service, very pleased"

I recently received a fantastic service from Red Loft Partnership, particularly from Senior Sales Consultant Lauren Irwin. Extremely pleased with the consistent good communication and responsiveness to queries. I couldn't have asked for a better experience. I am very happy and now settled in my new home. Thank you Red Loft!

"Lauren Irwin service was excellent"

The service I received from Lauren was excellent, she was always available on email or on the phone to answer my questions, I was always kept well informed of the process. But what really touched me is that despite being off, Lauren volunteered to answer my calls and emails. I am completely satisfied and will most definitely recommend you in the future.
Aliane

"Amazing customer service"

Me and my husband got a new flat under London living rent scheme.We have just received the keys today.The agent that dealt with all paperworks was Moiz Ahmed, Senior consultant of Redloft LLP,the service was so quick,genuine,friendly which helped us to ask all needed info with ease.Thanks a lot for all your help.

"Excellent service from Redloft…"

Excellent service from Redloft supporting us throughout the purchase of our new property, they have also picked up any queries we have had after the completion. Quick responses from both Suki and Jacek which made a very stressful process ( through no fault of Redloft) much more bearable. Thanks for all your help guys very much appreciated!

"First time home buyer"

This was the first time I had any experience of buying a home for my self. I came into this with Absolutly no idea how mortgages, solicitors, mortgage brokers ect wor. Especially as I was going the part rent part buy scheme which I did not know many people who knew about this.
- Redloft helped me through the whole process, especially the agent I had assigned to me Lauren Irwin. She explained the whole process to me, helped me with what the send and was a great moderator between the other parties such as the broker and solicitor. She made my process through this so much easier and made it easy to understand what is going on.
Lauren was prompt on replying to me and meeting especially when I wanted to come to the flat.
Without Lauren this process would of been a lot more difficult and confusing for me. Especially as everything was put on hols due to covid but she kept me in the loop through the whole process.

I am extremely happy with the service of Redloft and of the help Lauren gave me.

"Great company"

We assist with the Financial Assessments for Red Loft which requires regular communications. All of which are dealt with professionally and quickly. I would highly recommend them, especially Moiz and the sale team.

"Exceptional customer service"

Exceptional customer service throughout the process of buying our flat with them. Our contact, Lauren was extraordinary. She has helped us with everything, from explaining the process to communicating with both financial advisor team, solicitors project managers and housing association. She had chased everyone for documents, completion dates, and did everything in her power to help us get into our new flat. Lauren has gone above and beyond her responsibilities to help us. We are very happy with her professionalism, her customer service, her "can do" attitude and her care for us.

"I have just received my keys for my new…"

I have just received my keys for my new flat today. The agent that dealt with my paperwork and numerous phone calls was Joseph. He was amazing, very professional, and was always quick at responding to my many questions. I would recommended Red Loft as an Agency to whoever may be looking to move. Thank you Joseph for all your help.