"Efficient"

Efficient, helpful and communicative. Quicker delivery than expected. Extensive range of paper. Not cheap when you want something different, but not everything can be in a sale when you want it

"Excellent customer service 5*****"

I ordered the i correct code, notified customer service team the next day. They arranged collection of old and replacement within 24 hours.
Absolutely fabulous service, above and beyond. Would highly recommend.

"Absolutely beautiful wallpaper"

Absolutely beautiful wallpaper, expensive but you get what you pay for. This William Morris design has transformed our dressing room and thrilled with it. Delivered very promptly and ahead of time therefore would recommend using this particular wallpaper company as cheaper than any of its competitors.

"Great service"

Great service. Good prices and it’s nice to have a human to speak to. I had real issues with the delivery of my paper. This was the delivery company problem and they went out of their way to make sure I got my wallpaper at a time I could receive it. Highly recommend them.

"Really happy with the customer service"

Really happy with the customer service. This site had the wallpaper I wanted for my childrens room at the best price I could find online. Delivery within a few days was great. When it came I realised the price had dropped further and when I emailed to ask the difference was refunded straight away. Great service and I will order again in future

"Avoid avoid avoid…Ordered and paid for…"

Avoid avoid avoid…Ordered and paid for a sample on 11th June,a week later and no sample..Emailed the company and had a super speedy response from Katie she assured me she will get the sample sent out and refund me my money and guess what no sample and no refund..Iv disputed with PayPal ..don’t even want the sample now as there is no way I would put in a £300 order for wallpaper…Guess what guys since this review and them saying they will send more samples still haven’t received any samples …It’s a total scam please please avoid…

"Faultless service - inspirational"

Week commencing 12th June
Absolutely first class - the level of customer care, communication and action was exceptional from Katie. Proper old school customer service - a real thing of the past. I will absolutely use Wallpaper Online again - thoroughly recommended all day long.
Many thanks to you ,
Penny

"Wallpaper was gorgeous and £40 cheaper…"

Wallpaper was gorgeous and £40 cheaper than buying it directly from the company who makes it. It was £200 a roll on their site and £160 on Wallpaper Online.

Arrived via UPS and was well packaged.

"It hasn't arrived"

It hasn't arrived, and you send me a request to let you know how it went?
Badly, is the answer. You charged my card immediately and promised delivery within five days. It's been a week. No updates, your online chat is disabled, you don't respond to email and your phone's recorded message says you're not taking calls. AVOID AVOID AVOID.

"The wall paper is very good"

The wall paper is very good. The decorator said he could not fault the quality.
How ever the delivery was a couple of weeks after your original promise. So the decorator had to be cancelled and re booked. The job was finally done 3 months after the order.