"Lovely positive professional team"

Joe the company owner is a really lovely professional, him and his company helped me move my flat. I was very stressed and Joe was very agile with his communication and making my very last minute request work which was amazing. They moved my flat in under an hour. Honestly a great service, lovely positive and professional attitude which I so appreciated.

"Very happy!"

Joe and his team at One Removal made our move a stress free and smooth experience. They were all exceptionally helpful, friendly and trustworthy. Nothing was too much trouble and we were very grateful for all of their help.

"Oneremoval inspired confidence and delivered"

Oneremoval inspired confidence from our first meeting with Joe. They responded quickly to requests for information, advice and boxes. Lynne was especially helpful. Joe, Jake, and their team helped us a lot on the day as weren't completely ready. They unloaded without us, consulting remotely and did a great job. We were very glad that we could rely on Oneremoval.

"First class company"

From the first contact with One Removals, I felt in good hands. Nothing was too much trouble, dealt with in the most friendly but professional way, by Lynne in the office. Remarkably efficient, Scott wrapped and packed everything carefully. The day of the move couldn’t have gone better. Joe and Scott had everything in my new home, ready for me to unpack at my own pace. They are coming back to remove the packing boxes as well!

"Fantastic serivce"

Fantastic serivce. It was easy enough to book the move in as well as the home survey with the office staff. The 5 men who arrived to carry out my move were incredible and as a whole this removal company was a breath of fresh air and a pleasure to work with.

"Fantastic experience from start to…"

Fantastic experience from start to finish.

We had one of the company surveyors visit our family home to assess the move requirements. His name was Joe and he was a very likable young man who we thought was very thorough when creating our inventory. On the day of the move the team was punctual, polite and clearly very experienced.

I should also give praise to Lynne in the office as we bombarded her with pre move questions and she was very helpful and quick at responding back to us - if you happen to read this sorry for bombarding you Lynne!

Thanks again Robert & Samantha

"Avoid as they ignore you when things go wrong"

We moved on 31/3/2021 - they were very nice people, or so we thought, but things went wrong on the day - the van was too small and we had an anxious time as everyone had completed, people waiting to move in, we had a long drive to our new home and had to wait for another van to arrive.

On arrival, the vans were unloaded and furniture and boxes put where we directed, furniture and bed reassembled and they left.

We realised after a few days that some of our things were missing, we asked about them and were told that lots of people say that but eventually turn up.

A month went by, still no sign of the things and the upsetting part is that some items were my, late father’s.

Two months went by and we started to talk about a claim. I was asked to add up the value but before anything, Joe offered to go to our old house to see if by any chance things were left behind as there was no logical explanation of why our things had gone missing.

Fast forward to now, no one answered my e mails, no forms were sent to claim on the insurance, absolutely nothing at all.

Our missing things? Never turned up, I’m not talking about small things -

A parcel trolley on wheels
A commercial battery charger
A socket set
A pop up tent
2 x axle stands
Spanner’s
2 x chair umbrellas

We also had items that had been broken, again, nothing was replaced, no insurance form, no contact, nothing.

I did tell Joe that I wouldn’t write a review to give them a chance to sort it out, I tried again recently to contact him, not heard anything.

All in all, and having read the other negative review, I would not recommend them as they talk the talk, but when it comes to any claims, you are certainly not covered and they don’t want to know

"Hassle free move with a friendly"

Hassle free move with a friendly, quick and efficient team! Vehicles used were all well kept and clean. The team were clearly experienced, overall personally my experience has been faultless.

"65" OLED TV without box moved safely"

I did the mistake of hiring AnyVans for my removal, didn't have much but one of the items was a 65" OLED TV, and despite adding as much insurance and add-ons available as possible, the removal team bailed out and didn't touch my TV saying that the insurance won't cover. With 2 days remaining to return the keys, found One Removal, and the difference was staggering, they came with proper equipments, removed it from the mound, moved and installed in the new place. Everything sorted in 1 hour. I strongly recommend One Removal.

"We were really pleased with the…"

We were really pleased with the on-the-day removals service from Joe and the team. Everyone was super friendly - no one seemed to mind the kids hanging around and asking questions! - but also super efficient. They didn’t stop the whole time they were with us.
Particularly impressed by Luciano who assembled all the beds quickly and efficiently and who I overheard telling another member of the team to remember to wash his hands before moving the mattress. Really attentive and respectful of our belongings.
Also a big shout out to Lynne in the admin team who was probably the reason we got a removals slot in among a really chaotic time when our exchange and completion dates kept slipping. Thank you to all the team, great job.