Quality Part X LTD

Vehicles & Transportation
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864 reviews
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Quality Part X LTD

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Shanice Cowie

5.00/5.00

"I had a really good experience at the…"

I had a really good experience at the Stevenage branch. I dealt with Adam and his colleague lately. They were very helpful and answered all my questions. And I came away with a vechile.

02/03/2025

Mr Andrew Towey

5.00/5.00

"Brillant experience buying the car from…"

Brillant experience buying the car from these guys so easy and simple and nothing to much for them. And the cars are up to show room standards would highly recommend these to anyone

01/03/2025

Donna Donaldson

1.00/5.00

"Bad luck or something bad..."

I brought a car four weeks ago and had to return due to gear box failing. I exchanged it for another and three days on, I am waiting for the RAC again as this car, which is another 2021 plate; won't start. I wish I had kept my original car and never had contact with this company 💔

25/02/2025

Performance Centre

5.00/5.00

"Fantastic dealership "

Fantastic dealership with really friendly and helpful staff.

25/02/2025

Peter Brackenbury

2.00/5.00

"The vehicle was released with major faults"

The vehicle was released with major faults including brakes, tyre, track rods and spare tyre kit. They claim AA check their vehicles which we pay for as part of a charge. This is obviously not a reliable company, The vehicle was returned for the repairs this took 2 weeks, on collection we were informed that the replacement tyre was not new, obviously the tyre could have a dubious history. Would not return or buy any vehicles from this place.

23/02/2025

Aqua.world

1.00/5.00

"Worst experience ever"

Worst experience ever. I wouldn’t recommend buying the car from them. I have been told the car is all ok never accidental or damaged, and it’s in best condition. They made me view the car inside the garage in the evening just washed outside to make it shine. And delivered in the night. I couldn’t look at the car properly. I realised it next day that it was all painted and had some paint scratched from few places. They said car would be deep cleaned but all dirty inside.The rear side door was damaged n repaired. Which I wasn’t aware of. I wanted to return eventually they did it because it was in warranty and I told them I would return it as soon as I found these things out. I got the car through 247 car finance and they arranged it free delivery for me. But when it was time to get the deposit back they took the delivery money out from my deposit. And also made me to deliver the car to them myself. Infact it wasn’t my mistake they did they gave wrong information to me, but still I spent money again to drop the car as it was distance sale. N had to come back home by train. It was such waste of time money and a hassle to go through all. I had to make many many calls to get help and even get the deposit back. I was out of car and wanted the money back but even after giving the car back they took 7-8 days to give the money back and took a long time to contact lenders to unwind the finance. I had such nightmare. I remember I didn’t have the car and couldn’t go to work n some days even
Spent a lot money on cabs to go to work or anywhere because I had to wait all that time to get my deposit money back n look for other car. I had to request many times to get money back. Such a nightmare I had, I have lost a lot money because of them , but thank God I’m out of it now.

23/02/2025

Bethany Boldeau

5.00/5.00

"Lovely experience at Stevenage branch "

I was really happy with my experience of purchasing my car, they were very busy on the day but were still able to tend to me. They have a wide variety of cars to choose from and lots of people to help you. I was impressed with the speed of car transfer and just generally felt looked after and related to. Thank you Ramsey and Stevenage team

22/02/2025

Ms L

5.00/5.00

"Really lovely team"

Really lovely team, service was brilliant. Fantastic car

22/02/2025

Hannah

5.00/5.00

"Amazing dealership"

Amazing dealership, came in worrying about buying a new car, supported me through all areas of the sale and gave me peace of mind about settling my outstanding finance. All cars are clean and well presented! Would definitely recommend this dealership

22/02/2025

Bethany Boakes

5.00/5.00

"5* service"

Yazan and Liam have been amazing in making sure we get the perfect car at the perfect price! A car that suited us perfectly, and worked with us to make sure costs were affordable. Can’t recommend these guys enough!

21/02/2025
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