"Excellent service"

Excellent service. Good prices. Contacted them via email about a purchase and the seller replied very quickly and was very helpful with the info I needed for my project. Spot on! Many thanks.

"Patient and helpful customer service"

The lamp holder of a favourite wooden-based lamp was damaged during a house move and I'd previously struggled to identify the correct parts to repair it. Eve was very patient helping me work out what to order, the delivery arrived faster than expected and I'm delighted that it's now mended and working. Thank you!

"bought 3 identical bulbs that aren't identical"

Although the product page remains the same the product has changed. they were neutral, now they are warm, no mention of this on the website. I now have 3 bulbs that don't match (2 warm, 1 neutral) and the customer service reply is "buy another" albeit with free shipping, If you had updated your product page with the new photos of the new packaging, it would alert the customer the product has changed as it now clearly states "warm".
My second order number was 2209350, just incase you feel like looking into this properly this time.

UPDATE 09/22
I revisit this review now and have noticed you have published a private email i sent to you. Do you want to run that passed your legal aid? i think thats copyright breach and i didn't agree for you to publish that email.

Just to confirm the refund you offered "we offered a full refund on the 2 lamps we sent you" was based on me returning the bulbs in original packaging, which i could't do as packaging had been discarded. So the only option you offered me was to buy another bulb with free postage which i didn't think was satisfactory.

As for you using words like "ridiculous" and "unreasonable", thats just what people say when they run out of relevant points to make and i think it makes you look a bit silly. But i get it Rich, you have to keep replying to show your doing your upmost to resolve the situation as well as defending your company's reputation. But publishing a private email i sent to you surely has only damaged you reputation, take it down.

"Cheap rubbish sold there!"

Antique Brass Ceiling Rose with 10mm Holes and Fixing Plate 6602455

It looks OK, but try installing it and it turns out to be complete rubbish!
At first it all seemed so easy and took five minutes, until I was trying to close the cover and fasten it with the retaining thumb screws, which is virtually impossible because of the way the item was manufactured. After 15 minutes I gave up, removed the installation and put it where it belongs - in the rubbish bin. Cheap, badly designed and poorly manufactured product. Avoid!

"Sorry for the late review"

Sorry for the late review; the service and products received and purchased was top draw. I would strongly recommend Lampspares you won't be disappointed.

"Spare part rescue"

Pull switch failed on one of a pair of wall lights. Prepared myself for the hassle and expense of replacements. Lampspares had EXACTLY the right part for a couple of quid. Very fast delivery and a 10 minute repair put everything right!
Great company. Thanks.

"Excellent service from LampSpares"

Excellent service from LampSpares. I bought two of the bottle conversion kits in Oct 2020. I had the bottles ready to go and just needed to get the kits and drill bit to drill through the glass.

Fast forward to April 2021, when I finally got around to do this. I had opened one of the packs, when they were delivered, to have a look at how it would go together. When I opened the second pack I discovered the little plastic grommet that goes in the drill hole was missing.

I contacted LampSpares and they confirmed what I needed and sent the missing part.

Really pleased with the service. It had been quite a few months but they still came through.

Ohh, and the bottles look great now. If you don't want the trailing cable, this is the place to go for a kit.

"Great customer service"

Wow, so nice to experience great customer service!! I was making a lamp out of an old tripod and wasn't 100% sure what I needed. Rang them up and spoke to a really helpful chap who talked me through exactly what I needed to do, and what I needed to buy. Will definitely use them again. Thank you

"BRILLIANT CUSTOMER SERVICE"

I have to compliment lampspares.co.uk on their brilliant customer service. I had brought a lamp on ebay which need rewiring and I decided to have a go myself. Lampspares website had lots of really helpful advise and videos. Working out the parts to buy was simple and I love that I could buy parts of them already fitted together to make it easier for me. They arrive quickly, well packaged and exactly as expected. I had one question about the final installation and when I contacted them they replied quickly and were very helpful. It is so nice to deal with a company that gives such good customer service. I would highly recommend them to others and I know I will be back to buy more wiring to do more lamps !!

"Very helpful"

Very helpful, have used them before and will definitely be using them again. I have used the website but if you are not sure ASK they hold a large stock.5 star service.