"Highly recommended"

A smooth purchase from start to delivery and all at a very good price what more can I say.
Thank you

"Excellent friendly efficient service."

Excellent friendly efficient service.. would definitely recommend. Many thanks to especially Michelle. Thank you.

"Had alot of questions about folding…"

Had alot of questions about folding machines. Paul was very helpful. We sent in loads of samples for him to try through various folding machines, which he was more than happy to try out and found the perfect machine for our needs. We would highly recommend postroom online.

"Highly recommended"

Once again, Postroom-Online have been great! Gareth and his team always have a lot of time for us and that's very much appreciated as we had A LOT of questions for them haha! The Customer service is outstanding and delivery times are always very quick too. Thank you guys. Highly recommended.

"Issue resolved after posting negative review."

Edit: After posting a review on Trustpilot, Gareth quickly contacted me and provided a good solution. The order seems to be on its way, so hope it to be here in a couple of days.

Still wondering why the regular mails were not answered though.


Original review:
Ordered through mail on March 18th. A few days later, March 21st, the invoice was sent and paid. (That's always the easy part: Invoicing and payment.)

Today April 10th, almost 3 weeks later, I have not received my order, nor does anyone care to inform me.

I have repeatedly contacted Gareth, Emmaline, and Lauren (?), but no one is capable of providing any customer service. Very poor.

"Great service from Lauren every time"

Great service from Lauren every time I have spoken with her - very quick, responsive and knowledgeable!

"Spoke to Lauren via online chat"

Spoke to Lauren via online chat - it's great to get through to someone that responsive and knowledgeable!

"Lauren was very helpful and efficient :)"

Lauren was very helpful and efficient :)

"excellent online help with new LiveChat…"

excellent online help with new LiveChat and always had good service on the phone and quick delivery - best prices around - thanks Miranda

"Great Service!"

In only a few minutes of chatting with Lauren she managed to get the replacement part i needed for the letter folding machine. Also got a free bag of haribo! Great service!