"Bad customer service"

I bought a mug from the website. They shipped it with Royal Mail. Apparently Royal Mail without attending to deliver returned it to the sender. On the tracking information they claimed that I was not a resident at my address anymore. Although I was in all day waiting for the parcel. When I complained to Temptation Gifts customer service they just sent me the link to the tracking and saying that my parcel was delivered so I should double check. The tracking clearly states that the package was returned to them even showing a photo of their door where it was left by the mailman. I'm very unhappy with their customer service. Stil waiting for them to refund or resend the mug that was supposed to be a Christmas present.

"Negligent customer service"

My order because of some mistake by the Royal mail or maybe their mistake was returned back to them without even trying to deliver. When I asked them to send the package back to me as soon as possible the customer service representetive said they will send the parcel to me as soon as they get it. The issue is they already have the parcel (as evident by checking the Royal Mail tracking) so they didn't even bother to check. Be careful with this company if you are buying gifts for Christmas.

"Brilliant company"

Brilliant company, very helpful customer service. Have used this company several times to buy affordable and lovely gifts. Well packaged and fast delivery. Will continue to use Temptation Gifts in the future.

"Fabulous little Christmas village…"

Fabulous little Christmas village houses lights very bright and great price. Delivery quick well packaged and fantastic customer service will use again

"Have been using these for years and…"

Have been using these for years and their prices and selection are fabulous. Great customer service always, packaged and delivered on time.
Used for many occasions.
Highly recommend.

"Fantastic"

Fantastic! I have ordered a few times now and am never disappointed. Excellent prices on Yankee candles and Emma Bridgewater products. Swift delivery and items well packaged. Brilliant shop, so glad I came across it!

"Fantastic company!"

Fantastic company. I've ordered from them twice (Yankee candles and bath bombs). I've found them to have the most competitive prices on Yankee candles (hence the two orders)! They dispatch really quickly, and the candles have been very well packaged and protected. Thoroughly recommend them.

"I'm so pleased that I came across…"

I'm so pleased that I came across Temptation Gifts! What a fantastic company, they sell beautiful items at such realistic prices 😍, the website is so easy to navigate , I've ordered a few times now and I'm so impressed by their speedy posting /delivery, everything is tracked so no worries on your items going missing! I contacted customer service recently just to ask them a question, their response was swift ,Very professional & EXTREMELY polite 👏 this company really stands above the rest!! A firm favourite of mine now and I certainly enjoy shopping there 💯 perfect in every way 👌 Thank you !

"Amazing company"

I have ordered a few times from temptation gifts and each time the service has been amazing!!Products come promptly and well wrapped!!Always perfect…fantastic company!!

"Great service and lovely cards"

Great service and lovely cards pity others were not like
this company.