"Nice people to do business with"

Nice people to do business with. Comms are excellent. Quick and professional processing of my Woodsure accreditation. Reasonable fees. Very happy with their service.

"Outstanding Service Ensuring a Thriving Industry"

Our industry is truly fortunate to have Woodsure providing such incredible service. Their efforts to promote cleaner fuel options, like seasoned or kiln dried firewood with moisture content below 20%, are exemplary. Thanks to Woodsure, the firewood industry continues to thrive while maintaining high quality standards that benefit both businesses and consumers. Their commitment to upholding these standards sets them apart, making them an invaluable asset in promoting sustainability and cleaner fuels.

The tremendous work by the Woodsure team has led to significant improvements in public health and the environment. This positive impact extends beyond our industry, enhancing the well being of communities through cleaner air and a healthier planet. I highly recommend their service!

"Thank you to the friendly staff at the APF"

Miss Hathaway was polite, professional and informative when I spoke to her at this years APF, as a result I will be looking into biomass boilers and may be in touch in the future

"Great experience with Nicole who…"

Great experience with Nicole who assisted any questions i had throughout the application. Look forward to receiving my Wood Sure approved in the coming weeks

"Thank you so much to all the team at Woodsure"

Thank you so much to all the team at Woodsure and in particular Emily M for such outstanding service and helpfulness in getting our application approved. Your support has been fantastic! Thank you

"Log Sample Query"

Thank you Erin Mills for being super efficient and a pleasure to talk to this morning. My husband and I had some questions around the log samples and she really couldn't have been more helpful. We really appreciate her support. Great customer service :)

"Proper Customer Service"

A really good customer experience! Erin was able to explain an area of business that is not my every day work. She understood the issue I was experiencing, how it could be resolved, but most importantly she offered to help! Within 15 mins of my follow up email providing information she fed back an revised certificate with the correct information. I wish all customer service could be like this. Thank you Erin.

"A straight forward application with…"

A straight forward application with helpful and friendly back up from staff at all times.

"Erin was very helpful"

Erin was very helpful, not only answering my questions but thinking of the extra bits that would make my job easier.

"Nicole has been brilliant from day one…"

Nicole has been brilliant from day one when I bombarded her with a huge pile of questions and has been very supportive leading up to our application. Really the process could not have been any easier so a big thank you and we look forward to working together for many years to come.