"Very impressed with Colin Appleyard"

Very impressed with Colin Appleyard, Huddersfield. Lewis Bailly was particularly great; really personable and helpful. Everything was completed in a timely fashion, from initial order to collecting my car. I highly recommend this dealership!

"I would not recommend Colin Appleyards…"

Terrible experience I would not recommend Colin Appleyards to any one .. What they did to my wife ....... They should be ashamed of themselves

"Colin Appleyard Ashton Under Lyne"

Despite the not so pleasant experience of purchasing a car from Colin Appleyard Ashton Under Lyne my dad referred a friend to your Huddersfield branch, as Suzuki is a reputable car manufacturing, they just have the misfortune of working with a showroom that employs staff who are both rude and unpleasant to interact with. For referring someone my dad was supposed to get a referral bonus, I have been chasing this for months now out of principal, since July. Amy treats me as if I don't know what I'm talking about and lying about things she's said to me and has made my dad feel belittled and like an inconvenience due to him not being fluent in English, hence me dealing with any issues, sadly every time I have called I have the misfortune of having to speak to her since she was the one who sold my dad the car and for some reason no one else is willing to deal with anything. I last rang asking to speak to a member of the manager team and I was told the manager would call me back that day, this was on the 24th October.
It is incredibly frustrating having to constantly get in touch as I do have a job and can't spend every day calling and asking people to fulfil their promises to their customers.
If I could give 0 stars I would.

"Had my motorcycle in for some repairs…"

Had my motorcycle in for some repairs to the service Dept, I would like to say what a top quality service given again, to my vulcan s 650. Thank you.
Phil Hoggard 😊.

"Good dealer"

In April last year, I acquired an Ignis from a team based in Ashton-under-Lyne. Now, as I embark on the purchase of another car, I must say the Suzuki team has done a splendid job. They've been punctual, offered fair prices, and honored all our agreements. If Suzuki had a wider range of enticing car choices, I'd undoubtedly consider returning to them.

"Service Agreement"

I'm on my second Suzuki purchased from Colin Appleyard. Whilst I am very happy with my car, I am not happy with the after sales. It may be a minor issue but it's one that's bugging me. I purchased their Service Plan which included a monthly wash and vac. I've now been told I can't have that. Why? It was part of the agreement. I have submitted a complaint which hasn't even been acknowledged. Very poor

"Just phoned to get a price for a…"

Just phoned to get a price for a service for my imported Subaru, the receptionist I spoke with had zero customer service skills and had the attitude of a grounded teenager from the very start of the call. when she was unable to help me, I asked her if there was someone else I could speak with? she rudely replied NO. So when I said shall I come down and speak with a manger she said “IF YA WANT” then put me through to her supposed manager who was just as unhelpful and knowledge less as her. I can see why they have so many poor reviews! useless

"Peanuts"

Booked in for a service and MOT to only be told on that morning there was no curtesy car, even though one had been booked two weeks previous. I was informed this when I rang up to check…..
Absolute shambles of a company.
I guess you you pay peanuts you get…..

"Purchased a new X Trail on 23/3:20 from…"

Purchased a new X Trail on 23/3:20 from Colin Appleyards on the 20/2/23 the vehicle went into limp mood and several warning lights came on , Rang service at Appleyards , to book in to get problem sorted said they couldn’t book in until April, I reminded him warranty ran out on 23/3/23 he said he couldn’t help and I would have to pay for problem sorting out , rang Bristol st Motors Bradford got the way work sorted no problem, so 0 star for Appleyards and won’t be dealing with them again , they were ok when I was buying this 30k vehicle very disappointed

"very efficient staff very polite and…"

very efficient staff very polite and nothing is too much trouble excellent customer service I will definitely have my car serviced there again ray mck