"Sunshine responded quickly"

Sunshine responded quickly , clearly explaining the delay. The item was then dispatched immediately and received in an acceptable timeframe. I will continue to support Better Batt.

"Great service"

Great service, always kept me informed of progress from start to finish

"Ordering a 3DS battery"

I ordered a 3ds replacement battery over a month ago. It said next day shipment on the site and I was a little confused when it hadn't been shipped a week later. Contacted support and the number on the site. They informed me that it was on back order and would take around 20 days. Initially I thought it was a scam due to conflicting info, BUT, I spoke with someone at the office and had a support member email me updates and it has all been resolved. And I should hopefully receive my order next week. Thank you for working with me to keep me informed. Much appreciated!
Update: was received in perfect working order!

"The best place to go for batteries."

The web site is easy to navigate and order. The warehouse is quick to send out your order. The staff offer fast and friendly after sales service. Every other customer based company should take note - this is how it's done.

"Excellent and prompt service :-)"

Excellent and prompt service :-)

"Betterbatt is great"

Elcana gave me step by step instructions on how to troubleshoot my issues, and when a solution could not be found, a replacement was issued. Thank you!

"Great customer service"

Great customer service

"Rapid response with zero hassle"

I placed an order with Better Batt for a new laptop battery on Saturday, then on Sunday realized that there were additional problems with the computer that rendered it not worth fixing. I emailed Better Batt and explained the problem and cancelled the order. By 9.15am Monday I had an email from Sunshine at Better Batt advising me that the cancellation was in progress, and by 9.30am I had confirmation that the credit card refund had been processed. You can't ask for better service than that!

"Still waiting"

Still waiting, it left Melbourne 4 days after payment, expected it to leave same day or day after payment

"Mixup Corrected"

Problem with mixup of delivery was identified and resolved quickly and errors corrected.