"47 day delivery"

I ordered a replacement GPS battery on Aug 6th with the understanding that it was being shipped from China and would take 20 days to arrive. After waiting 25 days I called and was told it would take another 14 days. It finally turned up on Sep 22nd (another 22 days after my call).

"Backordered but worth it!"

Although the battery I ordered was backdated and it took two months to get here, the staff immediately responded when I queried how much longer it would be. I got a prompt response and the battery arrived in a timely manner.

"Really helpful people…"

Really helpful people who helped me make an exchange for the correct battery after ordering the wrong one.

"Excellent service"

Communication, response and delivery were above and beyond. Thank you.

"Absolute scam"

Absolute scam. I asked for a refund (1 day after I placed the order) since I wasn't sure if my package was going to get delivered on time. I was told I'll get my refund and a day later that gave me a refund but after another day they just charged me again. DO NOT but from them, they'll take your money.

"Helped me in an unfortunate situation"

I ordered a laptop battery for an old (obsolete) netbook. When the battery arrived, it didn't fit properly (I imagine that the model has since been superceded). I contacted Better Batt regarding returning the battery as it was unsuitable. Not only did they agree to provide me with a full refund, but they also paid for a prepaid postage label to make the return easier. I wasn't expecting this as none of the problem was their fault, it was just an unfortunate result that the battery didn't fit and the one I needed wasn't stocked any more. Full marks for integrity, Full marks for customer service, Full marks for being good people. Even though I didn't end up with the product I wanted, I can't speak highly enough of the way Better Batt conduct their online business.

"Clear timely advice on how to test…"

Clear timely advice on how to test computer then prompt replacement when battery fault confirmed

"Simply the best as Tina said"

Simply the best as Tina said. Look no further. Fast, reliable, quick to fix any problems and generally awesome

"Clean the battery connection"

delivery of the new battery was as fast as possible, when it wouldn't charge I contacted Better Batt who advised me that the connection to the phone from the battery may be faulty, I cleaned the connection with metho, all good.

"Superb customer service!"

These folks provide A-grade customer service. I had an issue with a laptop battery I ordered, and they resolved it for me via email and sent me a replacement battery. All of this with no delays and hestitation and with complete courtesy and a desire to get to a resolution. It's been one of the best customer service experiences I've had. Thank you, Shine, Elcana and Better Batt.