"If they have the battery you need"

If they have the battery you need, they are excellent people to deal with.

"Great communication"

Great communication, goods as described and extremely well packaged. One happy customer.

"After sales service is excellent"

I inadvertently bought an incorrect spare battery for a current model stick vacuum cleaner from Better Batt after being misled by the vacuum retailer. Better Batt offered me a full refund without service costs after they were unable to offer a replacement. The Company's online rep Shine was most helpful, efficient and understanding. I highly recommend this company for your battery needs.

"This "company" is a BIG JOKE!!!"

They promise a 400 day money back guarantee with a complete refund but when the wrong item was returned and in the original sealed plastic sleeve because it wasn't compatible they refused to issue a complete refund for the sales taxes and the shipping. They refused to acknowledge the search function on their website is faulty and showing the wrong product which created the issue from the beginning. They kept going back and forth with different staff members jumping in into the chat without showing the courtesy to admit their fault. The chat was ended abruptly when one of "their bosses" joined in. I contacted PayPal regarding the issue and they refunded the rest of the amount they withheld. This company is a BIG JOKE and should not be operating in the Australian market. They are trying to make a dishonest buck by making mistakes and not admitting their fault.

"The service was excellent"

The service was excellent when purchasing and after I realised I did not need the battery it was no problem to return it. Staff were fantastic , friendly and polite. Will definitely use them all the time.

"Great Business to deal with"

From my initial purchase to warranty support. Better Batt have made my experience nothing but easy and great.
I cannot recommend them enough, amazing service.
Please don't change Better Batt.

"I ordered a battery for a Lenovo laptop…"

I ordered a battery for a Lenovo laptop which, no fault of Better Batt, proved to be the wrong one. They made the process of returning it for credit really easy and processed the refund in a timely manner.
I have used Better Batt previously and have always found them good to deal with.

"Refund management"

Better Batt was very professional in handling the return of a battery that did not resolve the problem with my computer. A full refund was provided.

"Better Batt gave prompt service"

This company showed its commitment to service, by promptly responding and offering me assistance on a technical problem encountered after purchase of a laptop battery. It turned out the problem lay with my charger and not the new battery.

"Very professional in handling my issue."

Very professional in handling my issue.
Very understanding and respectfull.
Will definitely come back for more.