"Great customer service and lovey product"

Great customer service and lovey product

"Excellent after sales service"

Excellent after sales service. Were able to collect and replace a broken chair without no hassle and extra charges. Most companies dont show this much care once their sales are made.

"AVOID"

The WORST piece of furniture I have ever brought which shocked me as what I ordered (three leg stool) hasn’t what so ever reflected from the price. Faulty cheap pieces of wood glued together to make it look high end is what I think, I had it for less than one month and it collapsed whilst sitting at the table. I’m not the heaviest of people it’s just cheap. I’m out of pocket and left with bits of wood. Disgrace. AVOID THIS COMPANY AT ALL COSTS!!!!!

"Still waiting for my order"

UPDATE: Charlie has been helpful in finding a solution for me. Waiting for the damaged item to be redelivered and a replacement sent later in the year. For that reason i've changed my rating

Waited a month for my order to be delivered (that claimed to be in stock on site). 30 minutes before due to arrive I received a message from the courier to say it is damaged and will be going back. No word from the brand. Presume I will wait another few weeks for another chair to be ready to dispatch?

I understand damaged in delivery is not necessarily the fault of the brand but paying £40 for delivery, waiting a month and then it being damaged does not feel worthy of, by far and above, the most expensive delivery charge I have ever paid.

Not sure where to go from here.

"Stunning desk & side table"

Stunning desk & side table. Would highly recommend and use Sux the Residence in future.

"Fast delivery"

Fast delivery, even though my item was out of stock and the pouffe is absolutely gorgeous. Really happy with everything. Thank you 😊

"Great service went out if their way to…"

Great service went out if their way to be helpful when there was a slight glitch.

"Delivery was fast and super…"

Delivery was fast and super professional. The pleated leather stool is stunning.

"great chairs"

great chairs, good quality and fast and reliable service.

"Shame it was slightly damaged"

Shame it was slightly damaged