"Custom Neon - WOW!"

Beyond thrilled with my custom Neon from Bag & Bones.
Fabulous service & communication from Mei (patient too with my back and forth deciding).
Would not hesitate to use again.
Delivery was excellent and very well packaged.
Can’t wait to get it on the wall - renovation works delayed 😞 but just the way of the world currently.
Thanks sgain.

"Fantastic product & service!"

I honestly could not recommend this company more highly, one of the biggest things for me is the customer service. The products are fantastic & I was happy to pre-order & wait but the customer service & value for money is just incredible! I buy a lot of things online & most of these companies that pop up let themselves down with the after service but these have literally blown me away! Elsa is my new hero!

"Really helpful customer service as I…"

Really helpful customer service as I had mislaid the order confirmation email and wasn't sure about the delivery timeloine. But mainly I I had to write this to thank you SO, SO much for the paint pot...I ADORE IT!! It's sitting happily in my kitchen looking amazing in the cream and gold colour scheme...thank you, thank you, THANK YOU!

"Excellent service and great product!"

Excellent service and great product!

Easy to order and the customer services team were very responsive and helped me refine my options. manufacture was quicker than expected, construction is robust and it was easy to install. i am thrilled with my new neon light. Thank you!!

"Fabulous products and amazing customer service."

I absolutely adore this company. Nothing is too much trouble and their products are are amazing. I have now bought four items (two lights and two mini sculptures).
I bought the lip lights and the retro telly and they look fantastic and very reasonably priced compared to similar companies. I like the fact that the stock regularly changes and the customer service has been amazing. As others have said - nothing is to much trouble and the team couldn’t be more helpful. I would highly recommend the products and service.

"Absolutely Amazing"

Absolutely Amazing!
Super Friendly - went above and beyond to get every detail perfect. Nothing too much trouble. Always detailed and efficient in responses. I cannot sing praises enough. Cant wait to get the lights up now!
Mei specifically helped me with my order journey and was a dream to work with. :)

"Super friendly and great communication…"

Super friendly and great communication throughout, very excited to see the final product! Couldn't recommend highly enough :)

"Heart LED light"

Very happy with my Heart LED I absolutely love it. 1st class customer service. I will definitely be buying again and highly recommend Bag & Bones 👄

"I am absolutely thrilled with our let’s…"

I am absolutely thrilled with our let’s stay home light - it’s perfect. I had some issues with delivery which were beyond their control, but Gigi handled this brilliantly. I find that how a company rectifies a problem tells you so much more about a company than when an order goes smoothly and I couldn’t rate Bag and Bones highly enough. Communication was always friendly and quick and the quality of the product was fantastic. I wouldn’t hesitate to buy from them again (in fact I’m already tempted to get another one 😆).

"Above and beyond - fantastic company"

They have gone above and beyond to help me with purchasing a light. Their emails were always quick, incredibly helpful and genuinely sweet - thank you Elsa! I already cannot wait to buy more designs from Bag & Bones, and I would recommend them to anyone a thousand times over. Absolutely brilliant!