"Awesome call"

The specialist was amazing, provided clear information, and the conversation was very pleasant.

"One stop centre"

One stop centre to sort out basic requirement when moving into a new place. Explanation given were clear and easy.

"The service was quick"

The service was quick, easy, and super efficient. My advisor, Chris, was very knowledgeable and helpful

"Very professional"

Very professional, courteous and thorough. Immediately set up some of the utilities services and provided us with broad information on options for others

"Amazing service"

Very helpful, polite and well informed. We just moved to the UK, Becky was awesome answering all our questions, searching the best options and quickly getting everything set up.

"One star is too much"

One star is too much. Please take heed of the other warnings. I've now spent three times as much time trying to undo what they've done than it would have taken to do it myself.

"Chris was so helpful"

Chris was so helpful. Everyone needs to use this

"New to the UK - took away my stress!"

Just moved to the UK with my wife as part of a work transfer, and the admin required was bewildering. PCM luckily sorted out a bunch of that admin on my behalf, a helpful call from a consultant and within a few days I'd gotten internet, a letter from my power company, council and insurance provider as setup by PCM. Great stuff!

"They recommend expensive bad products!"

They recommend expensive bad products. The router I purchased from them is expensive and so is the package offered. I’m paying £49 per month for broadband only which constantly disconnect. There’s no issue with using the SIM card on my phone so it’s clearly the router they recommend that’s having faulty. I don’t get any help even though it’s under warranty when I raised the issue to them. I observed my friend encountering the same where they recommend purchasing router instead of cable connection which is already available at the flat. I’m definitely avoiding PCM at all cost!

Update @ 28/6/2023: Owen from sales team came forward and resolved my issue within days. He exchanged a new router for me with no cost and revisited my contract to make up for the multiple disruptions. Owen is easy to work with and prioritises customer experience seriously. He's also committed in ensuring the same for all customers and is open to discuss about areas of improvement. Upon checking, recommendations given to my friend was tailored to the specific requirements listed hence was the best available option at the moment.

"First class service"

This is the second time we have used Please Connect Me and we personally requested Owen as he dealt with our last move and was first class. Brilliant communication, very responsive, saved us a heck of a lot of time and just very pleasant to deal with. Would highly recommend, thanks again Owen, you're the man! A********