"POOR CUSTOMER SERVICE "

I received my pyjamas, lovely mushroom print design, fit was perfect. I did notice however when I put them on for the first time that they had a white stain on the shirt of the pyjamas, approx 6 inches wide, maybe bigger. It looked like bleach? They were meant to be brand new? If it had been a small mark I could of looked past it, but they are not cheap pyjamas and I think I was within my right to ask for a replacement or a refund. This is the first time I've ever contacted a company and made a complaint about a product I've brought. I reached out to them politely via email, no response, I gave them adequate time to email me back but they didn't. So I messaged them on their Facebook account, no reply, so I sent two more messages. I have not had one single reply via Facebook or email. If they do not respond to this review I will be reaching out to Trading Standards

"My husband bought me a present from Their Nibs for my…"

My husband bought me a present for my birthday. Absolutely looked great & wore couple of times. Once in the wash (I did follow the instructions) it shrunk and was so difficult to iron. Once ironed I wore the PJ’s and at night I couldn’t not sleep at all because of the thread and the elastic they used. It was so uncomfortable and itchy on my skin.

"Lovely PJs, poor smell"

I was gifted two sets of these PJs and they are beautiful. Really pleased with them. Unfortunately they both had a really bad factory/stale smell to them when taking them out of the packaging. Both sets were gifted from 2 different people so I know the smell must have been from the garments manufacturer. After a quick cycle in the washing machine, all was ok. Just not what you would expect from quite pricey PJs.

"I have 2 pairs of PJs"

I have 2 pairs of PJs — one soft cotton, the other one satiny. I can honestly say that they are the best investment I have ever made! They are perfect to climb into at the end of a long day, and so delicious to lounge around in at the weekend. I went on a girls weekend recently and my mates were very envious! They are constantly bringing out gorgeous, new prints and designs too. Can’t wait for a summer shorty pair ;-)
Pa they make amazing gifts too xx

"Shame about postage cost"

I must say it's super disappointing that you need to pay for postage when returning. I spent £8 last week for postage there and back. My advice is to get £75 worth of stuff (or whatever the amount is for free postage) so at least if it won't fit you, you don't spend loads on post. I know it's £8 but most places have free return. Won't be buying again unfortunately!

"Sorted issue "

Had an issue which was resolved

"Gorgeous pyjamas "

What can I say! Absolutely fabulous pyjamas beautiful fabric and cut. Just had a hospital stay and everyone commented on the beautiful pyjamas

"Je suis vraiment impressionnée par la…"

Je suis vraiment impressionnée par la marque Their Nibs. Leur collection de pyjamas est de très haute qualité, avec des tissus doux et confortables qui respectent vraiment la peau. J'ai trouvé un pyjama en coton chez TK Maxx en Allemagne, et il est absolument superbe. Les dessins sont originaux et pleins de charme, ce qui ajoute une touche unique et mignonne. Ce pyjama est non seulement agréable à porter, mais aussi très confortable. La qualité du coton est remarquable, et je le recommande à tous ceux qui recherchent un pyjama à la fois joli et confortable.

"Lovely Pyjamas, good customer service "

Ordered a set of satin pyjamas for my parntners 30th birthday. Unfortunately they did arrive with a manufacturing defect. I contacted them and they dealt with it amazingly. Told me to keep the original ones, sent new ones (after being double checked before dispatch), and issued a partial refund. Second pair are perfect. They are a very nice comfy material. Would definitely buy more in future.

"Satin P Js Beautiful quality and design"

I ordered the Satin Outsize scalloped pyjamas and am delighted with their quality and design. Comfortable and glamorous they are just what I was looking for and at a good price.
Customer service is great - I was able to exchange the size ( they are generously sized ) for a smaller size in a matter of days. Highly recommended. I’ll be ordering more!