"The parcel arrived"

The parcel arrived, so I was happy.
However, I was promised shipment of 3-5 days. After 5 days I was unable to track the parcel, so got worried.
I tried every means to try to track, but the menu just repeated itself.
The parcel arrived 14 days after it was sent, phew!

"TOO SLOW!"

I sent cakes which the service
I chose said would take 2 to 4 days.it was to Australia and took 10 or 11 days and the cakes for my family were stale on arrival. The parcel cost £27 to post. I will not use UPS again.

"Great communication quick service"

Great communication quick service. Price reasonable

"Easy process and kept up to date"

Easy process and kept up to date

"Very good experience"

They were very helpful and responsive.

"I have couriered my parcel almost 80 kg on 1st July 2024 and been promised that I will get delivery in UK in 7 days... No response from their end, They not sharing exact tracking I'd, never picked up "

I have couriered my parcel

"USA delivery"

Great service again. Collected as advised, delivery to USA within 4 days, absolute brilliant service.

"Do not recommend "

I have never encountered such poor service. Customer service - terrible. Employees are very unwilling to help solve the problem, constantly redirecting to other departments. They do not adhere to established deadlines and threaten that if additional fees are not paid within a very short time after receiving their email, they will destroy the packages. I definitely do not recommend using their services.

"hi good"

hi, i am happy with the service.

"Disgraceful"

Disgraceful, shamefful,money taking service wih no experienced, rude customer service.
Been told to pay extra fees when collected parcel.Everything was prepaid,parcel was perfectly fine with stuff I mentioned, so they still asked to pay double price of parcel when collected saying its government extra fees which wasnt!!! Scam and shameful service, Disgraceful ppl on email as phone wasn't working at all.
Never again!Clearly says extra fees from upc bot government fees,stop twisting cat tail and face this I have last invoice, there was not even attempt to help regardless from your service at all!