"Beautiful flowers!"

Beautiful flowers which have lasted at least a fortnight on each occasion received.

"Stunning flowers to brighten my week!"

Stunning flowers to brighten my week! Can’t wait for the delivery & I get so many compliments from visitors!

"Such beautiful flowers delivered on my…"

Such beautiful flowers delivered on my 83rd Birthday on January 6th and still giving so much pleasure 4 weeks later. They were well packaged having been tied securely within the box. Well done Freddies Flowers.

"I had my first Freddie’s flowers order…"

I had my first Freddie’s flowers order delivered 1 month ago and wow I just can’t believe how beautiful the flowers are and YES they have lasted for the whole month, in fact they are still beautiful and can be kept but I’ve had my next delivery called Zeus and they are stunning!! I can not praise Freddie’s flowers enough, you get instructions of how to arrange them and it is so easy. Extremely happy customer

"I have been scammed "

Last week I was contacted by Barnaby for feedback on an old subscription - he offered me a free delivery to show how things have improved since my last subscription which arrived on 31.1. 25 after the phone call he set up a new subscription without my consent to re activate an old account and today I note payment taken from my account as they have my account details on file.

"I had high hopes for this subscription…"

I had high hopes for this subscription however it is by far the worst quality bouquets I've ever received. There's an option for lily free delivery. I selected it and was sent lillies anyway. My bouquet looked like something salvaged from the tip. This after I tried to cancel and was offered a discount to give them another go. Droopy roses, other flowers that had already shed their petals in the box, the only thing worth saving was the greens that are quite honestly bushes and are near indestructible. Stellar idea but very poor quality and an abject waste of money.
Edit. The customer service rep I spoke to was very professional and friendly. Refund immediately sorted which I do appreciate. If only the flowers were as good as your customer service you'd be top tier. 5 stars for the customer service, sadly zero stars for the flowers.

"Habe ein Blumenabo abgeschlossen und…"

Habe ein Blumenabo abgeschlossen und gestern die erste Lieferung erhalten. Die Blumen sahen bei Lieferung und Zusammstellung des Straußes ziemlich platt aus, ließen die Köpfe hängen, aber nach ein paar Stunden im Wasser sehen die Blumen spitze aus!
Die Anleitung für das „Stecken“ des Straußes ist super hilfreich.
Freue mich schon sehr auf die nächsten Lieferungen!

"Unauthorised Subscription and Charges"

In January, a Freddie’s sales associate assured me that my account would transfer to the new system without charges or a subscription restart, as I had repeatedly expressed dissatisfaction. I was also told my payment details were not on file and reassured multiple times that I wouldn’t receive a package. Despite this, I was unexpectedly charged via PayPal and sent an order. I still can't cancel a subscription online due to their system, they also don't have any associates that can help me on a live chat and am waiting for an email reply about the issue. I want all my data to be deleted and NEVER again to be contacted by these scammers again.

"Beautiful blooms"

Great introductory offer. Flowers arrived on time, in perfect condition. My friend was delighted to receive them. The selection of flowers complemented each other beautifully. My friend sent me a photo of the blooms 2 weeks after she received them, and they are still looking fantastic!

"My experience with fredddies flowers is…"

My experience with fredddies flowers is only three months but to date I cannot praise you all enough- I have used the website and also the helpline. Both were excellent. Then there are the flowers themselves- they arrive with instructions on how to keep them and arrange them. We actually get excited about opening the box!! Last month we had 3 of the most stunning “moody blue” roses, along with a range of flowers that are still looking good two plus weeks ago.. I’m delighted with the service you provide and have now become a subscription member! Jane