"You get whet you pay for"

You get whet you pay for, easy purchase, good fast delivery nice enough bed set but few straggly cotton bits here and there and one of the pillow cases doesn’t fit as well as the other, you want better pay more

"Different colour to the picture "

The quilt set is a totally different colour to that in the advert. It is more orange than vibrant red. Too much hassle to send back so will use it as a spare. Not impressed.

"Sleep in pure luxury. "

I can spot these sheets on my washing line from twenty paces away. They are of such different quality and feel super luxurious and they are the size they say!! They fit my 40cm mattress with enough space to tuck in all the way round. Totally worth the money.

"good quality"

Arrived earlier than stated day. The quality is good for the money. Looks just like the picture. I am very pleased with it.

"Prompt service"

Prompt service, as described, washes well

"Value customers"

Value customers

"item still not received!"

item still not received!

"DREADFULL company, abysmal customer service"

I ordered two fitted sheets showing in stock, the confirmation email showed out of stock!!
I tried to phone DTEX several times BUT THEY NEVER ANSWER THE TELEPHONE!!
So I emailed DTEX a couple of times before they replied and said a delivery was expected in three weeks and that would either send an alternative cheaper product with a couple of free pillowcases, or they would dispatch on receipt of new stock - I opted for the latter option but said that I needed to delay dispatch for 10 days as I was away on holiday - DTEX agreed to this delay in dispatch. HOWEVER!!!!!
They dispatched my sheets as soon as the new stock arrived and the first that I knew when I was away on holiday was a message from EVRI that they were delivering my order - so had to urgently contact a neighbour to see if they would accept the delivery and then instruct EVRI to deliver to them - just what I heeded when on holiday!!!!
I did try to telephone DTEX but as before, THEY NEVER ANSWER THE TELEPHONE!!!
I then emailed DTEX, but the have not replied!!
I will never use this company again - their customer service skills are abysmal.

"Good value for money"

Good value for money

"Not got it yet"

Not got it yet