"Best price available for my game"

So I went hunting for the Samurai Shodown Anthology and ran across video game central. They had the best price so after a little bit of deliberation I went ahead and placed my order. I've seen some questionable reviews online, but my experience was great. I'd placed an order with Gamestop for similar items the same day, and both arrived on the exact same day. I would order again.

"Good customer service"

We ordered the Nintendo Wii Ultimate Board Games Collection 20 Classics. We received the board game collection "12" classics. We emailed the company and received a prompt response. As their supplier advertised the wrong game, and the one we ordered was not available, and we had to return the game for a refund. Email & telephone communications were taken care of and a $5 credit was put on our account because of the error. We're hoping that our refund is returned just as promptly.

"I would buy from them again"

I purchased a video game from them and the price was fantastic. I ordered on Thursday and received it the following Monday. I was very shocked and happy. Only thing they could have done better was probably update the status of the item. but even with that I am not complaining. If I was to buy from the again and get that kind of service again I would be a LOYAL customer and buy my games from them. A+++++

"Item bought as described and cheap!!!!"

Found this site via google/shop for the cheapest price bought it,recevied it today 5/5 brand new as described thanks alot!

"Video Game Central had the best price on my Taylor Swift Band Hero!"

My kids wanted the Band Hero full kit from Guitar Hero. I looked around and the prices were pretty steep still. Stores were in the high 100s and I wasn't looking to spend much. On a forum somebody mentioned to me to try VideoGameCentral. They wrote that they had purchased a Guitar Hero full band kit and they were very happy. So I look and see that they have the Band Hero I'm looking for, for under $100. Yes, it was labeled Like New but considering I had the good reference I gave it a shot.

Package came very quickly within the same week I ordered. All components were in great to Like New condition. The game in the box was actually sealed so I feel like the item was New. Everything worked great and my kids loved it. Videogamecentral,com is going to be one of the store I check from now on.

"VideoGameCentral.com was great! Zero Complaints!! A++"

I ordered some plush Nintendo chracters from Video Game Central. I ordered eight different items and received the whole order in four days! That's pretty fast considering I ordered the cheapest shipping. They had the largest variety for my collection and they had it for a fair price. Videogamecentral is going to be one of my regulars from now on.

"Great customer service"

Called them up to check if they had a Hori VX fight stick in stock for Xbox360 before placing an order. Sales person took the time to not only check the inventory, but he went and personally checked it was in stock before I ordered. He also put a request in and made some new items available on the website for me since I am building an arcade. Great Service

"there shopping cart is the worst, i will not buy from them again."

first you see free shipping, wow. then you pay with paypal. you go back to their site. then the wammy!!! you get hit with another 4.95 for shipping and you cannot, i repeate,cannot cancel your purchase and are held hostage for another 4.95 for shipping. I will tell alli know to stay away from these crooked peoplethat force you to pay this exzorbatant shipping fee after they advertise a decent price forthe game, then they rip you off.

stay away from these people. I spoke to their shopping cart people as we use them too and they sais they must have modifiedit to do this as it isnot partof thei software to not be ableto cance asale afterfinding out you have to pay highway robbery rates on top of market rates for a game.

"Good service"

I realize that I had quite a large order and it was handled very well. I have all pieces that were ordered and if I need to comment, it would be about ensuring that the game is packed (tight), meaning something to keep disc from shifting around. (1) of my 14 games ordered was loose inside of a SEGA CD case, which is oversized and without bubble wrap or any kind of paper to buffer the open space inside, when I recd the disc, it was completely seperated from the CD holder and can only think it got super scrapey and scratchy along the way, but anyways, still great service. Thank you Videogame Central, once again.

"Used games in perfect condition."

So after doing a lot of seaching online I finally found a site that had both Metal Gear Solid (PS1) and Metal Gear Solid: VR missions(PS1) in stock. The site states that there is no gaurentee for a manual or case or anything, just the cd. The price though was worth it since it was cheaper then anywhere else. I ordered them both with the lowest shipping rate so it would cost the less. For both orders it said I should recieve them between Feb 3rd - Feb 15th. I received them both on 25th, both with cases, manuals and the CD's themselves have 0 scratches on them. These games are in perfect condition and everything I could have asked for.



About bad customer service: I've noticed that the reviews are mostly around nov - dec. Everyones trying to get that order in to be received by christmas, but what they dont realize is that realistically, every store that's not a major online retailer, tends to make a fair amount of mess ups, misorders, and have slow customer service. Why? This is because the amount of orders and people calling/emailing is high. I've worked for 2 call centers and at one outlet store all 3 during christmas times and our customer service reports for both call centers went from 80%-95% to about 30-35% and all the supervisors who had been at the call centers a long time just told us to relax because it happens every christmas. The outlet store, well it just looked like everything was tossed onto the shelves and very cluttered and disorganized and the backroom, well, dont even get me started on how bad that looked.

So to those of you wondering about this company, give them a shot, since most people had a wonderful experience with them.