"Fresh"

Fresh, always speedy delivery and exciting to see what comes with every new subscription order. Its a highlight of the month

"Couldn't be happier"

Couldn't be happier. Absolutely stunning flowers, have used similar services before. But these are by far the best. Thank you :)

"Order not properly processed with no notification to myself & £75 taken from my bank account"

I ordered flowers for a friend last Friday and didn't think twice about it when I saw the Order Confirmation on the Flowerbx website. By Monday, I realised I hadn't heard from my friend, hadn't received any texts or emails confirming the delivery but when I looked, £75 had been taken from my account by Flowerbx. When I emailed in to enquire what had happened, their Customer Support rep informed me I had selected "Next day delivery" beyond the time allowance, which had caused a glitch in their tech, and the order had not gone through. I raised the point that if I hadn't contacted the team, the money had been taken from my account regardless and I would never have known about this/my friend would never have received her flowers. I was told it's the responsibility of the customer to check for Order Confirmation emails at this stage to ensure the order has gone through...! Ridiculous. Will not be ordering from them ever again as my faith is completely knocked in their ability to fulfil orders, whilst taking their customer's money.

"Loved my flowers beautifully wrapped"

Loved my flowers beautifully wrapped . Interesting choice from my aunt will be getting them again.

"The people we sent the flowers were…"

The people we sent the flowers were thrilled and very impressed they are still looking great a week later!

"Flowers died within 2 days"

Flowers died within 2 days

"Ordered 20 long stemmed white roses"

Ordered 20 long stemmed white roses, but 20 medium length ones turned up. I've been a customer since they started, and all the roses over the past decade or so have been incredibly long. Now they're the same size as M&S ones - just £44 more expensive.
This is supposed to be premium brand, but like too many other brands like this they seem more concerned with their cashflow. Fwiw, I don't mind paying for quality, it's just that the quality bit seems to have gone out the window.

"Whenever I think flowers I think FLOWERBX!"

Speaking personally, there is no other platform where I know the flowers are delivered perfectly in an incredibly elevated way (I love the packaging!). For every friend, celebration or big life moment - I’ve made over 20+ purchases from the website and they have all been perfect. Whenever I think flowers I think FLOWERBX!

"The best floral service in the U.K. and beyond"

When my daughter was born 4 years ago my friend bought me some flowerbx flowers - they were by far the most beautiful floral gift I had received. From the packaging to the flowers themselves, I was so impressed. It’s by far the most beautiful and elevated floral service we have in the U.K. (and the US)! Not only do these flowers look good - these flowers actually last!! I now use their service to send flowers and everyone who receives is so impressed!

"You had the allium flowers we wanted"

You had the allium flowers we wanted