"excellent service"

easy to order and they notify me when i need to replace my filter and
ordering is really easy and fast delivey.
well done pozzani

"Bad Customer Service"

I purchased from this company's website coffee-filters , 4 off DeLonghi replacement water filters for my coffee machine @ £5.23 each plus delivery of £1.45 a total of £22.37, I was invoiced £22.45 rather than the actual £22.41. When I contacted the company the representative was extremely dismissive of their mistake but did offer to refund the sum of 4p with extremely bad grace, she would not however refund the cost of my phone call about 15p to inform them of the error. This company's attitude to a customer justifiably pointing out an error in their charges, no matter how small is unacceptable. Why should I have to pay to inform them of their mistake.

"Just what we needed"

A speedy delivery of our filter thanks

"Customer support is excellent - Thank you"

I had a problem and an email to customer services found Shannon Horton on the job twice for a painless replacement part. Well Done!

"Service"

Reminders always on time excellent service

"Excellent Customer Service"

Ordered the wrong filter, returned it refunded the difference and shipped out correct one all in a few day's. Can't ask for more.

"Great Service, Delivered On-Time."

Great Service, Delivered On-Time and Great Product.

"Great filters and sensible prices, delivered efficiently."

Bought form Pozanni as they offered a wide range of filters, to a high specification and at sensible prices. They also have a reminder system which helps avoid needing to change without having a replacement ready.

"Very reliable and great service"

Great price and super service

"Trustworthy!!!!"

Delivery always reliable & on time.