AV4Home

Home & Garden
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263 reviews
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Customer Reviews about

AV4Home

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Michael Hughes

1.00/5.00

"Don't waste your time"

Inferior materials are used to construct this product.

Many metal fixings simply broke when attempting to construct it.

The finish is really bad, a lot of pieces have been damaged along edges and corners.

Edit: apparently the sellers lack the ability to read. I'll be doing a chargeback through my bank under statutory rights for quality less than expected, as they're refusing to deal with that problem themselves.

15/12/2024

steveoz

5.00/5.00

"Great service and product"

Made prefer on the Sunday, arrived on the Tuesday, quality of product as expected.

29/10/2024

p glover

5.00/5.00

"Highly recommended "

Ordered 2 items about 6-30 one evening got a call within half an hour saying he had looked at my order and didn't think the 2 items were compatible but would check with the manufacturer in the morning and let me know he called back next day saying they wouldn't fit so I cancelled the none fitting item saved a lot of time not having to sending things back great service. Item was delivered on the day arranged faultless service

27/09/2024

Euan Thomson

5.00/5.00

"Customer service was excellent"

Customer service was excellent, bought a couple of Frank Olsen units a long time ago and unfortunately lost one of the fitting packs while they were in storage, sent an email on the off chance they may be able to source a new pack for me even though the units had been discontinued, was pleased to receive an email back within a matter of hours to let me know they had sourced the missing parts and would send them out to me. Will definitely use again in future.

22/03/2024

ANDY SYMON

5.00/5.00

"Frank Olsen 1500 Smart TV cabinet. White and grey."

Love the cabinet. The best flatpack experience I've EVER had. It looks fantastic and I can't fault the quality. I did experience a failure within 48hrs of the "Magic Eye" IR unit, but Frank Olsen Customer service sent a replacement immediately via 1st Class post and everything is now working perfectly. I couldn't be happier.

25/01/2024

Shaun S

2.00/5.00

"BDI TV cabinet"

I ordered a BDI TV cabinet, the main reason was that it advertised it could hold 71kg of weight but also because it looked nice. I waited 3 months (which was fine as I was informed of the delay), as I wanted the cabinet to support a 55kg TV.

Unfortunately, after a year the cabinet started to sag in the middle, I informed AV4home, and they relayed this to the manufacturer. However, the manufacturer just said it’s an acceptable tolerance! Now everyone knows that a sagging cabinet is not a thing, and “acceptable tolerance” is a term used in many industries which really means “damn we messed up, lets defend ourselves and say that’s normal”. AV4home did nothing to solve the problem and I had to find a resolution myself.

Be warned BDI furniture does not hold the weight it claims.

20/01/2024

James Clare

5.00/5.00

"Great around experience"

Items arrived well packaged (3 boxes), ordered on a weekend and was delivered on the Tuesday. Units easy to assemble (this was two separate units joined together) so use the instructions for joining multiple units. I was missing one screw in the hinge (this was already in a unit piece so wasn't missing from the bags with screws in), so contacted Av4home to let them know it was missing and that I would try to get one from a local store, they said they would get it sent out to me which they did and it arrived next day (was good as it was a machine type screw and nowhere local had anything similar). Great customer experience will definitely use again.

26/11/2023

Mr Lorenco Dervishi

5.00/5.00

"Celling TV holder"

As an installer AV4Home team advised me the products to go with for my project every part was great quality and making an installer job easier

30/10/2023

Chris Morgan

5.00/5.00

"The picture does not do this justice"

The picture does not do this justice, it’s absolutely lovely piece of furniture. The company was also the cheapest I found and was delivered within days of the completed order. It’s a big 5 stars here. Would highly recommend buying from here.

03/10/2023

Amanda Ryman

5.00/5.00

"Highly rate this company"

Highly rate this company, great products and quick delivery. Purchased this piece of furniture to showcase my late father's Linn turntable. A real crowd pleaser.

13/07/2023
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