LuxWoodPatio
customer
"Wonderful products and service"
Excellent company, from the product, to the service and delivery. Before I ordered 8 lovely Adirondack chairs, I phoned LuxWood and had the pleasure of speaking with Meryl who was easy to talk to, and answered my many (probably tedious) questions. She offered to send out colour samples so I could check my preference before ordering. Once I had ordered, despite their delivery van being full for the forthcoming weekend, Meryl went to the trouble of organising a larger van so that the chairs could be delivered that same weekend. Delivery and set up was included in the price.
Meryl kept us informed of the estimated time of arrival, and arrived on time. Meryl and Tony then set up the chairs in our chosen location and gave us a demonstration on how to fold them up and recommendations on how to care for them. They were both friendly and professional, and applied Covid precautions.
As to the product, these chairs are beautiful. Solid, sturdy, comfortable and excellent quality. They really do look like wood. I bought the chairs to create a New England style seating area with firepit in my garden and I wanted the chairs to look like aged wood so that they blended in with the natural surroundings. I chose Coastal Grey colour and they really do have that aged wood, rustic look to them, including the grain you expect to see.
I am so pleased with the chairs and cannot fault the service or product we received. Thank you both!
Martin Rodgers
"Excellent service and product quality"
Excellent service and product quality. I emailed back and forth to get some more information on the chairs, responses were always very quick and helpful. Delivery was great, 4 chairs and a table arrived, fully assembled, with no packaging, and were placed on the patio first thing Easter Sunday morning!
David & Sally
"Great product and company."
Meryl and Tony delivered out 2 adirondacks and a table. They look wonderful are very robust and comfortable. We are very pleased and would certainly recommend to others.
Susan H
"Great service and product."
Excellent service and this company was very helpful and efficient. Very pleased with the quality and robustness of product.
Nigel
"Excellent Adirondack chairs"
Excellent Adirondack chairs, excellent service. I thoroughly recommend the company. In terms of delivery I think they may have a record. Ordered at 1630 one day, arrived after travelling 109 miles at 0840 the following morning.
K Cook
"Excellent product, outstanding service"
We have always loved the look of adirondack chairs but were never very happy with the upkeep required for wooden ones or the quality of plastic alternatives. However, we count ourselves lucky to have discovered LuxWoodPatio's adirondack chairs. They really are the ideal, sustainable solution. The chairs are extremely sturdy and well-made, very comfortable and stylish and look fantastic in our garden. More importantly, they are completely maintenance-free and will go on looking wonderful despite our benign neglect! Meryl and Tony are such lovely people and we could not have asked for better customer service. They really do reflect their motto: "Modern online convenience with good old-fashioned service". We highly recommend LuxWoodPatio and wish them all the best.
Alistair B Clark
"Most impressed with this Company"
Most impressed with this Company. The owners are very personable people and have first hand experience of utilisation of the products while resident in Canada.
Ordered 1 week ago and delivered personally from South Wales to North East Scotland on a Sunday morning. They explained the mechanics and care for our 4 Adirondack chairs and 2 side tables and how robust they are in any environment. We are delighted with the quality and have started enquiries for a bespoke dining table and chairs. Thoroughly recommend to potential buyers. Nice to talk directly to the owners who arepassionate about their products. The Luxwood parts are shipped from the USA and assembled in Wales using marine grade stainless fittings. AC NE Scotland
Michael
"Garden furniture for life"
These Adirondack chairs are stylish, comfortable, maintenance free, eco friendly, and come from a small family company that totally understands the value of customer service. You won’t find better value in the quality market.
bryce morrison
"We can only concur with all the reviews…"
We can only concur with all the reviews - the service provided by Tony and Meryl is second to none - the chairs seem extremely comfortable we've only had them since Sunday so haven't yet had any use ! But looking forward to using them in the summer. They look great and the fact that they are maintenance free and also eco friendly is a huge bonus.
Wouldn't hesitate to recommend.
Bryce and Carolyn Morrison
Fay Wright
"Folding Adirondack chairs"
Folding Adirondack chairs. Excellent communication and customer service. Delivered on a day to suit me, carried into my garden and no packaging to dispose of. Shown how to open and close the chairs which have not yet had much use due to the weather. But they are very attractive, sturdy and feel well made. They look as nice if not nicer than the website images. I did a lot of research before buying these chairs as they are expensive but I am very pleased with them and glad I paid that bit extra.
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