"Poor service"

Ordered 2 separate items in July - order numbers 2672 and 2673.
Despite numerous requests about expected delivery date, I keep getting a message saying they will notify me when product ships.
Have tried calling - no answer. Left my details for them to call back - silence.
Have tried the on-line chat, no-one there.
If there is anyone there and they are ignoring customer requests then the service support is very poor.
Beware, beware, beware.
Alex in Scotland

"I fear that 'Techanova' is a scam site..."

I fear that Techanove is a 'fake/scam site.
After seeing some convincing advertising on Instagram - I checked out a product on their website and had/saw no concerns, making an order in good faith.
But, trying to track delivery, trying to communicate through their chat bot and sending many emails without 'any' reply, plus a dead phone line when calling them, made me think that 'I've been scammed'...
To their credit, PayPal agreed with me and they refunded my full amount immediately.
DO NOT ORDER ANYTHING THROUGH 'TECHANOVA', I fear that they're a FAKE company.

"Until Now they haven't respond to my…"

Until Now they haven't respond to my queries regarding the tracking number. I've ordered 2 items which were

1. Mini Fighter Jet By Techanova™ - Tecanova
2. CactusParrot ™ - Smart Cactus Toy

and spoken to one of their support manager, Nyla, she keeps saying that she will provide the tracking numbers shortly until now yet to receive.. it's been a month already.

emailed them no response till now. was it a scam website by scamming ppl with hard work earn money.

Ordered on 2nd April 2022 and till now no answer from them as they promised to provide the tracking numbers shortly. I have proof and dunno how to upload it here.

"Excellent eshop"

Excellent eshop and awesome products from Techanova, highly recommended.

"Best costomer service experience"

Received best experience through customer service.
Communication was excellent.
Highly recommend Techanova

"My experience with Techanova was outstanding."

Techanova is my favourite and i wanna meet with Techanova's owner and staff. Techanova is trustable site and Highly professional. Have a great future Techanova.

"My experience with technova was super…"

My experience with technova was super amazing. Technova is great ♥

"We were provided excellent customer…"

We were provided excellent customer service. All responses were prompt and professional.
Matt was helpful with our order until it reaches our address.

"poor customer support and customer care"

I placed an order and the given tracking number was not linked to my address and was delivered to someone else. So basically I paid an item that I did not receive until yet.
Mistakes could happened but when a company does not answering email and even by the online chat nobody is answering back then it is lack of consideration for their customers. It seems that this company is much more reactive to answer in such website and preoccupied of its e-reputation than to satisfy their customers.

"Techanova is an exciting company with…"

Techanova is an exciting company with their products and services, I love and appreciate their efforts with high level of service and all their efforts.Wish them always best of success.

Amer kayyal
Influencer