Luxaflex Australia

Interior, Garden and Utilities
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704 reviews
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Luxaflex Australia

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Kiyah Kemp

5.00/5.00

"Tim came and installed my blackout…"

Tim came and installed my blackout blinds, he was so polite, fast and gave me so much information and guidance on the products! Tim had such a friendly smile, he can come back any day. Thank you for my great experience Tim! You made it amazing :)

19/11/2024

JOHN RITCHIE

5.00/5.00

"The Luxflex blinds are an excellent product and the perfect solution for our situation"

Very professional at all points of contact. The installation was done perfectly and the result very pleasing.

17/10/2024

Jacob Rump

5.00/5.00

"Wonderful local business that will go to great lengths to ensure you're happy."

Incredible local business that strives to give you the best solution for your needs. Above & beyond customer service that you don't see very often these days.

I had an aging pivot-arm awning that had a discoloured canvas fabric and faded headbox. I also wanted to put a matching one on my north window as it was exposed to direct sun and glare in summer.

I was originally considering just replacing the fabric on the existing one but Lucy convinced me to get the entire unit replaced (was only a little more and full warranty). I certainly don't regret going with the two entirely new awnings with sunscreen fabric instead of canvas (won't fade and discolour rapidly like the old one did).

Lucy also helped find a way to retain the internal operation by replacing the old pull tape with a new hand-winch tape system which is much easier to operate and safer - no choking risk for my cat or children.

The awnings were ready sooner than the original estimate of 4-6 weeks which was fantastic.

Michael led the install on the day and completed the installation to a really high standard. He was able to make sure they were all mounted level and the pivot arm operation was seamless. The internal winch proved a little difficult on one window due to the brick veneer but he managed to make it work and the finished aesthetics and functionality was as promised.

I am thoroughly impressed with the level of service I have received and the quality of the awnings that are now installed. I wholeheartedly recommend Lucy, Michael and the entire team at Coastalview Blinds & Awnings. They can sort you the best solution for your home and will make sure you're happy with the final result.

Thank you Coastalview.

24/09/2024

Maryanne Whiston

1.00/5.00

"Our order was close to $20,000"

Our order was close to $20,000.
We require a Warranty repair for one of the blinds. Dealer is dismissive and unhelpful unless we pay upfront for contractor to attend. $160.00 spent for contractor to attend and confirm fault.
Now they've invoiced us $715 upfront for their contractor to come and replace their faulty product. So much for 'Warranty'.
We tried to reach out to Luxaflex direct through their website . Received auto response thanking us for our enquiry and advising that our local Luxaflex dealer would be in touch shortly. Nada, crickets!! - 2 weeks and still waiting.
Disappointing considering we went with the brand thinking that they'd back up their product if there was a fault.
Maryanne , Brisbane

23/09/2024

Robert ZADOW

5.00/5.00

"Brilliant Rundle Blinds"

I’ve used Rundle blinds 3 times now, and each time I have had excellent service, helpful advice and super decorating advice.
Everyone from staff on the desks to Sam who has visited to sort my plans, to the installers; they are invariably helpful and lovely.
And every product has been great quality.
Thanks Rundle Blinds

17/09/2024

Mary Saunders

4.00/5.00

"I have dealt with Luxaflex many times…"

I have dealt with Luxaflex many times over the decades & always found the blinds to be the very best quality.
I recently had an external drop awning installed which required some adjustment to the electrical fitting. Mark came & fixed the problem in no time at all. I would recommend this firm for both interior & exterior fittings.

29/08/2024

Philip Hung

5.00/5.00

"The entire process from the quote to…"

The entire process from the quote to installation of the Luxaflex shade was seamless and stress free. The shade has been a great addition to the amenity of our home and we couldn't have asked for a better experience in terms of the process.

16/08/2024

Vanessa Gill

5.00/5.00

"Amazing customer service from HFT…"

Amazing customer service from HFT Interiors. Very impressed with the blinds and quality of fabric at the price point,

04/08/2024

JOHN and MARGARET YARNTON

5.00/5.00

"Brian was prompt with his appointments."

Brian was prompt with his appointments.
His knowledge of products was outstanding and installation was very professional.
Extremely happy with the result.

30/07/2024

Richard Cranmer

5.00/5.00

"From the house visit to the…"

From the house visit to the installation everything was above expectations. The luxaflex product is superb and the remote motors for raising and lowering the blinds raises the experience to new levels.
Thanks to Kelly and the team, when we next need blinds we know where we will be going

29/07/2024
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