"Great in all ways"

I am delighted to give 5 stars for the great service, the quality of radiators and for fair pricing. Emma in particular was particularly helpful with all my questions.

"Excellent customer service"

I ordered a brass lock and handles which on arrival had been badly damaged in the post. I emailed Emma for replacement advice and received a prompt reply, apology and assurance I would receive a replacement the following day.
The following morning the replacement arrived as promised. What a pleasant surprise to deal with a company that looks after its customers.

"Missing materials and poor customer service"

I ordered 32m of pine dado rails. The order arrived but I didn't have time to unpack it for a few weeks. When I did, they had sent me 28m, leaving me short for my project. They refused to send the additional 4m they missed because their T&C's state an order needs to be checked within a few hours. Their delivery charge was £60 so now to get enough wood for my job, I'll have to pay for the delivery in addition to the wood they missed in the first packaging. Most companies I've dealt with through my long DIY journey apply common sense to these scenarios and try to make things right so I was very disappointed by VE's response.

"Great products and excellent customer…"

Great products and excellent customer support

"Wonderful services"

Wonderful services, with good quality item at nice price and a very proffesional sale manager.

"Excellent Light Fittings"

I have ordered Baton Small/Medium/Large wall light, 15 Fittings in total. I wanted to take a moment to express my utmost satisfaction and delight with the Items I recently purchased. Though 2 glasses damaged during shipping from UK to India, I must commend Emma for her outstanding customer service, She promptly sent me the replacement glasses. The entire transaction smooth and hassle-free. I will recommend Vintage Emporium to friends and family for their exceptional products and top-notch service.

"I excellent sales service"

I excellent sales service.
I amended an order right before it was cast at the foundry and it arrived exactly as requested. Delivered by the guy who made it much earlier than estimated. Brilliant. Ignore any negative feedback for this vendor.

"Prompt delivery and good quality timber…"

Prompt delivery and good quality timber mouldings - would recommend

"Very best of service"

Very best of service. Quality products. Speedy delivery and the packaging was excellent. Very professional all round would definitely recommend.

"First class quality"

First class quality, was expensive guttering but really looks the part and I am very pleased. Service was great in making sure it was ordered correctly. Very helpful and good communication.
Thank you