"Extremely rude and aggressive, terrible customer service. Avoid!"

Spent over £500 on coving, two pieces delivered damaged, then I was accused that I had damaged them or stored them incorrectly even though there were no instructions on how to store them. They agreed to replace them and then some time after sent me an email saying they needed the damaged pieces back, but by this time they had been put in the skip. When they delivered new pieces and they couldn't pick up the damaged pieces so a lady from Victorian Emporium called me and immediately started becoming abusive, shouting and threatening. Totally unacceptable behaviour from anyone in my opinion, I would suggest an anger management course.

"Excellent. Very helpful staff and first class item. Will use again- thanks very much!"

Very interesting website and easy to use. The product description was good as were the pictures. I was kept well informed regarding delivery date and the item arrived on time and well wrapped. I will be using the Victorian Emporium again shortly. Thanks for an excellent buying experience!!

"Disappointing quality"

I bought a stair runner here which was of a disappointing quality considering the cost.