"Stop raising the rates"

It seems like every quarter over the past year or so you keep finding way to justify raising the rates. Some of us have been with you for a long time. Yet we gat no credit for being loyal customers. Soon you are going to force us to find other options. Give us a @##$$%%^ break!

"Best Storage for your Stuff"

We have been using Stor-All for about 5+ years and we have no problems with storing all of our business equipment. The customers representatives have been so gracious in helping with our needs.

"Very attentive service in Loveland, OH"

All questions are answered clearly and professionally.
Staff is very friendly.

"Great experience"

Staff was very friendly and helpful. Showed me all of my rental options and helped me decide what I needed. Also had all of the supplies I needed to purchase for my move.

"Very secure"

Very clean. The managers of the storage facility that I use are are great. I've been there since September of 2011 and on 2 occasions I didn't lock my unit properly. The manager called me so In could fix it. I'm grateful. I highly recommend this company.

"excelent"

Excelent service and very clean place.

"Great Customer Service but Prices are High"

The staff is awesome and I love the chats with Mildred when I pay my bill. However, the rates are high and they just increased so now it's even harder to pay just to keep your items in storage.

"pricey"

Was satisfied with price and had a recent price increase. I feel could probably get a better deal elsewhere.

"Excellent, friendly service - highly recommend."

The team at the Downtown location are very helpful and the storage units are clean and secure. It is easily accessible as well! I highly recommend the Stor-All Downtown self-storage service.

"Never can talk with someone at corporate office"

I think it is a terrible business model that when I have a problem or concern that i cannot talk with someone at the corporate level. It is the only company I have ever dealt with in my 31 years of being in business that does not give me the opportunity to speak to a corporate employee.

Secondly and just as concerning how is it that when my payment is due on the 1st of the month even before the close of business (on the 1st) I am locked out of my unit (because i am considered "late"). Any other bill i have (ie car or house payment, credit card payment) gives me till the close of business on the day the payment is due before I am considered late. I would ask that someone from the corporate office call my office with an explanation to the "payment due" issue. You have my office number on file. Thank you!