Skip Hire Network
Susan Banks
"Great value for money"
Very helpful with the hiring process. And prices reasonable too compared with a previous skip ordered elsewhere. Would definitely recommend and would hire again.
Phil W
"Total service failure"
The skip was due for a AM delivery.....it did not arrive on due date let alone AM. I had to ring this network company three times, they just rang the skip people, no proactive activity in keeping me updated, no interest in me as a customer....excuse after excuse.
I got the skip delivery sorted for the next day myself by contacting the skip people direct both on the evening of the day of delivery and then in the morning
Very poor service, no added value. I will go direct to the skip people next time. Not value for money.
Danny Rutherford
"I ordered 2 8yard skips as my normal…"
I ordered 2 8yard skips as my normal skip company didnt deliver to this specific postcode. £678.55 charged for 2 skips. I normally pay £215 per skip so already far far too expensive. within 9hours of placing the order I emailed confirmation that I wanted to cancel. They said I would have to pay £45+vat for the privalige. its been over 2 weeks and still no refund!
Alan
"Do not use this company"
Do not use this company. Paid £161 on credit card for skip. Following day had a phone call to say skip that was due to be delivered had been contaminated by asbestos, if I wanted a skip on the day agreed I would have to pay additional £24 or wait nearly a week. I reluctantly paid. Skip did not arrive when promised so I phoned but was given no explanation. I asked for a full refund and was told I would get one. Have now been waiting 4 weeks for the refund and my credit card company is now trying to get the money back. Totally unprofessional organisation.
Chris Allen
"Waste of time - do yourself a favour and go to a local place!"
I spent a little bit of time checking out prices and delivery dates from various skip hire sites and ended up picking this company due to promising the earliest drop-off. I really don't know why I thought they could get me a skip quicker than all the local companies I rang, but naively, I selected that date, paid my money, booked the time off work and thought a skip would turn up. I was called late afternoon on the day before expected delivery to say the skip allocated to me had unexpected had asbestos put in it and it would now be over a week to get me one - I guess I'll never know how true that is..... Do yourself a favour, find a local place, call & book direct. Don't pay this company to waste your time. Even if the skip turns up, you'll probably have paid more for it anyway! The people in the call centre seem nice and friendly & at least I got a refund fairly quick....but what does that matter when you've planned a big job and your skip doesn't turn up!
Catherine Cockburn
"Great service"
Great service, price and delivery.
Simon
"Totally unreliable - DO NOT USE if you need a set date"
Ordered a skip for a set date, and received a confirmation email from them. I then booked time off work, as did my brother and wife, so we could clear my dads house.
Had a text from them on the morning the skip was due, stating that it would now be arriving 5 days later!
Still haven't had my refund.
Will be contacting my credit card company and trading standards.
Will never consider this unreliable company again.
Elizabeth
"NOT HAPPY - promise a date don’t deliver try to charge you for cancelling"
We booked a skip with this company as guaranteed a date so we would still be here to help my parents with mobility issues. Guy who took the booking guaranteed it would be here first thing on the Wednesday morning. We rang them to find out where it was to be be told they rang us twice yesterday and because of that wouldn’t be issueing a refund without Charges. After challenging that as we were in all day and we have a answerphone he looked into it and we eventually got a refund but that still doesn’t help us as we have to go back home today and now my parents have A load of rubbish they’ll have to try to load themselves as we live quite far away.
NOT HAPPY DO NOT USE!!!
Victoria Hauser
"This is the worst company I have ever…"
This is the worst company I have ever dealt with - do not use these people at any cost. I paid for my skip 7 days ago - I was told it would arrive on Friday - I got a call Thursday night telling me a driver was ill and they could not deliver until Tuesday - it didnt arrive again and after 9 phonecalls 3 of which they just put me on hold, transferred me to someone else without speaking with me or just put the phone down they finally admitted that they hadnt booked with the local skip company and I would not be getting my skip - I asked them to resolve this and get me a skip asap - they then rang me and said they would need another £50!!!!!! unbelievable. The worst company out there - DO NOT USE
Janet Mitchell
"First class service."
First class service.. the skip arrived when promised and was collected early at my request. Will definitely use again.
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