"Simple"

Simple, quick and a good rate obtained.

"Great Service and Very User Friendly"

Great customer service with prompt replies. The portal is easy to use and very user friendly. The cards are easy to monitor with the administrator being able to set limits with ease. The spending cards can be paused with ease for the cards that are used for trips. As a school setting complies with all the processes. Definitely recommend using Equals Money for those who are thinking about it :-)

"Great service"

Great service. It will be great if Equal Spend could overcome otp system for Indonesian users without calling call center to get otp.

"Great customer support"

Having had several issues trying to complete an online payment, I contacted Equals & gained awesome support, information & help. Faultless & patient, checking everything I had was correct & full explanations as to what was happening & what to do next.

"Abu was very helpful [as he always is]…"

Abu was very helpful [as he always is] - knew the solution to the issue straight away

"quick resolution"

My card was cloned and Ben resolved my issue speedily and issued me a new card straight away. Very pleased with how this was dealt with.

"Solve problems together"

Detailed, step-by-step answer, support available using different communication methods.
Convenient application.

"Worst experience ever"

Worst experience ever. Their compliance team totally incompetent. As a company, this bank made us lose clients and businesses but refusing us access to our funds for more than one month, despite exhausting all proofs. I wouldn’t fault Harris Shabir and John styllis, for both of them kept reaching out to the compliance team but to no avail. Whoever is in charge of that team needs a complete overhaul. Putting the bank in disrepute.

Andrew Blair

"Great service! "

Great service!
Quick and friendly replies.
The technical advise I received was easy to follow and fixed my issue with no fuss.

"Really helpful and knowledgeable staff"

The staff at Equals Money are always really helpful and quick to respond to any queries.