"Mr Adam Cobbald "

Adam was very informative and had loads of time to chat to me about trends and B o E expectations . He made clear that he could not actually advise me directly. I messed up on an online registration and he phoned me back and cleared up my error! Thank you to Thiam for the daily email reports and to Adam
Dr Neil Myers

"going above and beyond the official…"

going above and beyond the official opening hours in my hour of need! Absolutely amazing service!!! Thank you so much for answering my urgent request in my hour of need!!!

"Great Customer Service Helpline"

I was having problems logging in and phoned up, Abu was so helpful and troubleshooted with me for 20 minutes working through all the problems that could be causing the issue until I finally go into my account successfully! Thanks for persevering Abu!

"Fantastic Service!"

Patient & knowledgable

"Came to check Trustpilot score after…"

Came to check Trustpilot score after James S said it was high. Can confirm. Trustpilot score is high.

"Great customer support"

Your customer service agent understood the time constraints associated with my query (I had mistakenly entered an incorrect e-mail address) and ensured that the card was available for use prior to travel

"Helpful and very patient"

Helpful and very patient. Able to resolve the issue. A great service as usual!

"The staff have always been extremely…"

The staff have always been extremely helpful when I have called. Never had any issues

"Simran Rai was a very helpful"

Simran Rai was a very helpful, Quick responses and happy to go a bit further to help me resolve my issues.

"Simran Rai"

Simran Rai
Corporate Account Manager Apprentice
Equals Money

She is so helpful and kind, fast in response and very good guide for beginner like me who knows nothing about Equals.