"Wrong car, wrong place - subsequently wrong time! "

We booked an prepaid a car from Liverpool to Manchester Airport. I booked an estate car because we had a lot of luggage, the estate was more expensive than the salon, but we needed it. We paid £116. But we got a saloon Toyota prius anyway, wichresulted in almost 10 minutes to pack to fit all, and we had to have luggage inside the car with us. The car did not comes to the agreed pick up point so when the driver called us, we had to walk a bit - with all our luggage - to find him.. The child car seat is not big enough (baby cramped). And the car was a minute late - witch in it self doesn’t matter, but when it’s in the wrong place and too small it means we left the pick up 16 minutes after the originally booked time.

I complain to the service this morning - 13 hours ago now - still waiting for a response.

Will add: very nice driver that I felt sorry for…

"The most amazing experience"

The most amazing experience. I have booked through MMA transfers a lot and they are all really welcoming and friendly and go out their way to help where they can. Would recommend this company to anybody. No faults what so ever

"Fantastic Service"

We use MMA taxis on a monthly basis.
We receive fantastic service from start to Finish. They definitely go above and beyond!
I would highly recommend MMA taxis.

"Always exceptional service with MMA "

Always exceptional service with MMA

I stumbled across them by accident two years ago and so glad I did
Every single time - from the super helpful officr staff on the phones or WhatsApp to the super professional drivers ( always on time ) they have given superb service - I simply won’t use any one else - MMA a big thank you .

"Very poor service"

Very expensive they have no idea how to offer luxury chauffeur service. I had to chase them for confirmation of my booking. Driver was smoking in the car as a none smoker I felt sick during the journey & my clothes & hair stunk of his smoke throughout my flight. Would not recommend at all...

"Do not use this company .Very annoyed"

Do not use this company .Very annoyed and disappointed after arriving in Manchester after 24 hour flight from Australia and there was no one to pick us up🤬, when I booked the transfer it stated that I could pay cash to the driver, (which was welcome as I lost money last year on a pre booked and prepaid transfer in America) but they sent an email while we were in transit, 12 hours before our eta, saying if the money wasn’t prepaid they wouldn’t pick us up.when we tried to phone them on our arrival there was no answer on either phone numbers given. Not happy with this service.🤬🤬🤬

"Unreliable and rude. Avoid."

I booked a taxi back to Leeds the day before a concert in Sheffield to be picked up at 11:15pm. I got a "success" page on their website with a booking reference number.
After the concert I tried to call them to locate the driver but there was no answer from the number on their website. There was a different number for WhatsApp so I called them through that. They hung up and sent a message back.

I gave them my name and booking number and they told me if it wasn't pre-paid then it would have been cancelled. There was no option to pay on the website, only an option to pay the driver in cash or card. They said they'd sent me an email with a payment link. They didn't.

They then told me the fare was cancelled immediately because they were based in Manchester and it would have been too far. Despite having a Sheffield to Leeds page on their website. They said they'd sent me a cancellation email. They didn't. And yes I can check a spam folder.

So which was it? Either reason could be easily solved by a better website, but that doesn't excuse the rudeness of the staff. Knowing I was stranded in a different city late at night, they messaged me "Have a lovely evening."

AVOID AT ALL COSTS.

"Extremely friendly and professional"

Extremely friendly, helpful and punctual. Great service, well worth it.
We used them for late-night pickup from Manchester airport with kids. Our flight arrived early, but our driver, Assan, had already seen and sent a message for us to get in touch when we got through security. Once we had our bags he guided us to the pickup area, where he arrived minutes later. Also got us to the hotel through all kinds of road works, and we were still there earlier than I initially planned pick-up.
Can't praise them enough.

"Car and driver on time at Manchester…"

Car and driver on time at Manchester airport, lovely new big Mercedes E class, friendly and helpful driver made the journey home a pleasure. Minor issue - would have appreciated a text to reconfirm the reservation the day before we travelled, as we had booked and paid long in advance.

"Fantastic service"

Fantastic service. Very pleased! Imran our driver was excellent. Love that you ca. book and pay online. Saves the hastle at thesirport! Thank you 😊